TicketflyReviews of ticketfly.com

I tried to purchase tickets for an event on ticketfly and the website interface was glitching out. I ended up getting two email notifications of a charge on my credit card, but no tickets emailed to me. I called and was on hold for awhile, but someone did finally come on and assured me that the charges had been attempted, but not posted. I was told they could not remove the charges from their end, and was offered approval codes that I could give to my bank to remove the charges. I called my bank, and that was not correct, the bank could not initiate the removal from the bank's end even with the approval codes, only the merchant can initiate that. However, my bank was able to assure me that the attempted charges did not go through and would drop off in about 10 days. I was able to go back on ticketfly's site and order my tickets (it timed out on me really quickly the first time, but the second try worked). This time I got my tickets on email and was able to print them. It's a ripoff at a $5 per ticket service fee (!!!) but at least I was able to resolve my issue and was able to purchase the tickets. I am going to recommend to this performer NOT to use ticketfly again. This was the only site through which tickets could be purchased for this performance. Ticketfly has horrible reviews and a lot of complaints on the Better Business Bureau site. I am actually feeling a bit nervous to have used my credit card to purchase from them (wish I could have used paypal, but that's not an option).

When one purchases 2 tickets that are $26 a piece and Ticketfly charges $30 in fees, your company should be ashamed of yourself! This is completely absurd! Your company should be called Ticketgouge instead of Ticketfly, cause the fees you charge are the furthest from being Fly!

Still trying to trace my purchase with them! I have time before the show but it is also now sold out so filing a dispute of fraud with my bank won't get me the gift I purchased. Been going back and forth in emails from their support. They keep saying they sent an email, I keep saying I have nothing. Keep asking for another one, keep telling me to check my junk and spam, keep saying I have and do not have anything. Guess they are just going to keep me tied up while time runs out. I also show no orders on my ticketfly account and I also keep getting emails asking if I still want to purchase tickets so that concerns me. Also can't get off hold when I call! More concerned with paying top dollar for tickets than with their fees right now!