I would say I was a decent experience I was scared at first coz the site didn't look legitimate but still I urgently needed some tickets for Anne Frank House which was sold out everywhere else except TicketEx, so I had to try my luck and Thanks to TicketEx that I still managed to visit the Museum in a decent amount.
HA
Harsh
I booked a ticket for universal studios…
I booked a ticket for universal studios in Singapore. I had a great experience with them and got the best price. Totally worth it👌👌
SA
Sudha A.
I have Booked TeamLab Borderless with…
I have Booked TeamLab Borderless with TicketEx. The experience with ticketex is best they provide the last minute entry tickets with very ease with the best prices
LG
Leanne G.
What a great company
What a great company. Managed to secure us some tickets for the sold out Anne Frank house for the date we were visiting. The tickets were emailed 10 days before the visit. This is NOT a scam website.
Response from TicketexJun 24, 2026
Thank you so much for this!
AD
Antoine D.
It's a shame you can't give zero stars…
[edit june 25, 2026]
Refund received. Probably not a scam but clearly over promising.
[original comment June 10, 2026]
It's a shame you can't give zero stars to this site, which is a pure scam. They claim to sell tickets for the Ghibli Museum in Tokyo (taking a more than comfortable margin in the process), confirm the purchase... But once the transaction is done and confirmed by email, no ticket is ever received.
No proper contact. A vague WhatsApp exchange with an anonymous representative who unilaterally cancels the booking.
Worthless service. An absolute scam. Avoid at all costs! Waiting for refund.
Response from TicketexJun 24, 2026
Hi,
We are sorry to hear about your experience. We would like to clarify that your booking was cancelled because we were unable to secure confirmation from the attraction supplier, and therefore no tickets were issued. This was communicated to you through our support team, along with the refund process.
We understand your frustration and sincerely apologize for the inconvenience caused. However, we respectfully disagree with the characterization of our service as a scam. TicketEx has successfully served thousands of travelers worldwide, and in cases where bookings cannot be fulfilled, refunds are processed in accordance with our policies.
If you have not yet received your refund, please share your booking reference with us, and we will be happy to provide an update on its status.
Thank you,
Team TicketEx
DL
Dennis L.
Got tickets cheap twice and had a great…
Got tickets cheap twice and had a great coupon code both times. Transferred almost instantly
CV
Chaesar V.
Paid and received confirmation but no tickets
Paid and received confirmation email, yet on day of event we received no QR code tickets. We messaged them on WhatsApp and they said that the tickets weren’t confirmed. At least they said that a refund was already being initiated- however we won’t be able to get the chance for this event again.
MA
MARJORIE
Fraude: fausses places et se prennent une commission
J'ai acheté des billets pour l'alcazar de Séville.
Ce qui était étonnant c'est que sur tous les autres sites les billets étaient épuisés pour le jour sélectionné.
Quelques heures après mon achat on me contacte en me disant que la réservation ne peut pas être faite car leur fournisseur n'a plus de places et que le remboursement sera émis 5 jours plus tard.
Sauf que 5 jours plus tard je m'aperçois qu'une commission est prise par le vendeur...
Je trouve celà honteux. Ils annoncent des places disponibles alors que ce n'est pas le cas, et ensuite se prennent une commission...