Melvin E.
I used The Ticket Clinic in Florida…
I used The Ticket Clinic in Florida previously and had great communication and results, but my experience with their Georgia office was extremely disappointing. They accepted payment quickly, then communication stopped. We called before the court date to confirm everything would be handled, and after the court date we learned the ticket was not taken care of. They claimed they tried to contact us but could not provide proof of any attempts—even though our contact info was correct. Only payment emails and the message they resent while we were on the phone showed up in our inbox. I would not recommend the Georgia office based on this experience. Updated response: Your reply is incorrect. We told your legal assistant (as they referred to themselves) we had not recieved any emails. We asked for the email address they would have been sent from to do a search. When we did the search we could find no such emails. So we asked to have the email resent while we were on the phone. And sure enough the email arrived then. So once seeing the recentlt sent email we searched for other emails with the same title or email address and nothing came up. So apparently your emails were never sent.
Response from The Ticket Clinic A Law FirmAug 7, 2026
Hello , Thank you for sharing your feedback. The disposition offer was originally sent on 6/29/26. Following issuance of the offer, six attempts were made to discuss the disposition with the client through both phone calls and email communications. The client subsequently contacted us on 7/27/26 requesting an extension; however, the compliance deadline had already passed at that time. After reviewing the call, it was noted that our office staff requested the client's permission to speak with her husband. During the conversation, the client and her husband were seeking an update regarding the matter. They advised that they had not been checking their email, and the Legal Assistant resent the disposition offer. The clients stated that the compliance requirements were too expensive for them to complete and then disconnected the call.