TicketbudReviews of ticketbud.com

I took the time to do a demo with a Ticketbud sales rep. He swore up and down that we would be able to rent POS credit card swipers to use with their app onsite during the event and that the fee would be waived after 5 uses. He even went so far as to say he could throw them in the mail in the next day or two for us. With such solid promises, we felt confident moving forward building out the ticketing site for our charity benefit. Two days later, when we asked to order the dongles for onsite registration, we were told that they were not available. They did not provide any explanation as to why. My experience with Ticketbud is that it was a complete waste of my time. They jerked me around and forced me to scramble to find a site that did suit our needs, one which is actually free to charities. I do not recommend Ticketbud to anyone and will not use them in the future.

This company is fabulous to work with. They are insanely easy to get in touch with and extremely helpful and friendly every time. I've NEVER had a single issue with them. I will be using Ticketbud for a long time to come.

Hello,, my name is Lara and I recently used Ticketbud to sell tickets online for my non profit charity to raise money to help at risk children I have used another company in the past,, but I did not like them as much, everything was very well laid out on the site. Ticketbud is the best event site company, I have used them several times and the service has been very good, and friendly:)

I’ve used Ticketbud for a recent music festival. The best part of working with Ticketbud is their team. The entire team was very responsive to our requests and customization to make our ticket holders purchasing experience more seamless. Using the dashboard was easy it. They were a few bugs but the their team is rolling out a new dashboard update soon. Over all its one of the better online event registration software platforms.

We are a nonprofit organization raising money to help at-risk kids living below the poverty line. We used TicketBud for two years for our fundraising event for a flat fee of $99. The third year we noticed a fee of $1089 deducted from our account. When we contacted them we were told they had changed their policy. That's an outrageous increase, particularly because we had no idea they had raised their prices.

I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.

I was attracted to their business model and pricing system. I believed it would be a great fit for me and my event. I went through the process of setting up my event, entering in tickets, entering different variations, adding descriptions and custom questions for some of the tickets. When I had everything ready I went through the payment process and they had changed it. I requested to use the payment method I had signed up under, but they replied no after waiting for a day, even though someone emailed me during my first day of setup to see if I needed help. They pulled the rug from under me. I will never use them again. Ticketbud use to be against fees and began to put an end to greed and fees from the ticket taking industry. Now it seems as though they've become what they hated. Article from WIRED: wired.com/2012/10/ticketbud/ Why the change? ..."the primary reason behind this change is that it allows us to align our resources to better serve you, the customer." Really? So, if I sold $200 tickets the extra $101 + 2% is for my better serve me, the customer?

I set up the site and everything looked great. It was easy to set up and the page looked good. We wanted to sell sponsorships for our site ahead of the sale, seemed easy enough. So we started selling and had people upload their logos. Then Ticketbud did an update and all the sponsorships were no longer visible. I reported the problem 5 days ago and it's still not corrected. There is no contact number so you have to send a service ticket and wait. My sponsors who paid money to have their logos seen during ticket sales are going to be quite disappointed tomorrow morning when tickets go on sale and there is nothing shown for them. This also meant we had to stop selling the sponsorships which cost us money for our fundraiser in the end. So disappointing when it had such great potential.