Heather
Embarrassing
I set up the site and everything looked great. It was easy to set up and the page looked good. We wanted to sell sponsorships for our site ahead of the sale, seemed easy enough. So we started selling and had people upload their logos. Then Ticketbud did an update and all the sponsorships were no longer visible. I reported the problem 5 days ago and it's still not corrected. There is no contact number so you have to send a service ticket and wait. My sponsors who paid money to have their logos seen during ticket sales are going to be quite disappointed tomorrow morning when tickets go on sale and there is nothing shown for them. This also meant we had to stop selling the sponsorships which cost us money for our fundraiser in the end. So disappointing when it had such great potential.



