TicketbudReviews of ticketbud.com

No way contacting company in timely manner to rectify typo in ticket information. Also no way of reviewing purchase information before finalizing. Website provides phone number that is out of service. Chatbot takes forever.

Ticketbud took my money for nearly $200 to the Trump Jnr tour in Australia that never went ahead. After emailing them multiple times for a refund they have never issued me a refund and have said it is not them that is responsible. Absolute scum bags

I bought tickets for an event that appears to be a fake or canceled event. I have been calling and emailing the organizer as well as calling and emailing ticketbud. Nobody ever answers anything. All calls go to voicemail and never get answered no matter what menu option you choose.

BEWARE - Ticketbud organise/ provide the platform for people to sell tickets to events which may not ever take place - and you won't get your money back. The organiser of the event can be some obscure individual somewhere that you can't track. For example, a ticketed event such as the 'Donald Trump jr. Live!' sold thousands of tickets using this platform - 7 months later the 'event' has been cancelled twice and never taken place.

I would strongly recommend everyone to not purchase any tickets distributed by ticketbud. They are nothing but only support scammers who would not take any form of responsibilities for our securities. Just last week for NYE ticketbud has distributed tickets for a 2 day event in Australia called 'Psynapse' under 3P productions. All the attendees, a good 500-600+ were present at the right time only to find out that the event was called off at the last minute. Now we understand that due to a lot of unfortunate events, things may not go according to plan which is understandable. Nonetheless all the festival goers need was a refund for the money we all spent. The event planners were not responsive to anyones requests, rather they just ran off deleting their fb page and ticketbud has denied any form of assistance to help us get our money back. We emailed, called and tried reaching out to ticketbud to cooperate with us all in helping us getting a refund or to get any form of update about a potential future event, only to get no response at all. Once again, along with the 500-600+ who has been subjected to a scam from ticketbud, I would strongly recommend no one to purchase any tickets through this agency. Cause once you make that purchase they will not take any form of responsibilities

Just a heads up if you are using Ticketbud to ticket your virtual event, they take up to three business days to approve all emails you send via the website. So promotional emails or personalized emails that you would like to send to your attendees would take up to three business days to be approved and they do not work on weekends. I wish I had known that before I decided to send the link to my weekend-long virtual event to all attendees by simply using their "email attendees" tool. Instead, I ended up having to copy and paste everyone’s info into my personal email, editing out any non-email information, right before the event went live. Adding to this, the website, over the weekend, also didn’t approve my redesign of the confirmation email so that late buyers would simply get the link automatically in there. Instead, I spent the entire weekend continually checking to see if there were new purchasers so that I can send them the link, and receiving angry emails and phone calls from people who didn’t receive their’s when I happened to be busy doing something else, or if my personal email wound up in their spam. Even as my event extended until Monday, I pleaded with ticketbud to please resolve this issue so I may be relieved of my duties and they did not. Ticketbud is ill-prepared for the world of virtual events which happens to be one of the few types of events possible right now. Again, had I at least been warned about the long approval process clearly on the website I would have prepared the emails days before, pre-loaded with a link that would work when the event went live on the weekend. The whole thing was so ghetto, I may as well have used Venmo. At least that way I would’ve been able to keep all my money. I’m not exactly sure what their website did and why they are deserving of a percentage of my ticket sales. So you can try your luck with ticketbud but I hope you at least have this warning about the approvals or that your event takes place on a weekday during work hours when they are sometimes working. I did not receive any of the great customer service I heard so much about. Ahead of the event, they often took days to respond to my questions and not even responding appropriately to them.

If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!

I tried buying a ticket from this site but never received my tickets. I tried buying them the same day as the event. Since it was a Saturday, I was not able to directly contact them and they did not respond to my email. My sister got a ticket but I did not. We were suppose to go together. It was to be special time spent together.