Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
thrivethemes.com
Website
thrivethemes.com
Category
Internet & Software
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
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Most recent review: October 2026.
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New customers are more important than loyal ones. The price of my license has increased significantly and I asked to split it (as for new customers) but this is not possible for those who have been paying for over two years. The assistance has worsened considerably, extending the times considerably. Now I am forced to renew my subscription to keep the sites active but, after 3 years being treated in this way makes me think that the time has come for a change.
Response from Thrive ThemesApr 9, 2024
Hello Michele,
We are sorry to hear our service has worsened for you. We're doing our best to improve the Support experience for everyone who needs it.
Thrive Themes has gone through an acquisition in the past year, so many things have changed. We work daily to improve that experience for you and any Thrive Themes user.
If you need assistance, please do not hesitate to reach out. We'll do our best to help out! :)
Best Regards
RA
Rafael
Had a great support experience where my…
Had a great support experience where my multiple issues were addressed right away with very detailed and helpul answers, such that I could resolve everything myself. The answers also included the option of having the support team do it for me, but that wasn't even necessary because the explanations were so clear.
MD
Mark D.
Great company
Great company! The thrive suite is still the best Wordpress builder out there!!
MW
Monja W.
Customer Service goes the extra Mile!
Not only great Plugins but also a fantastic customer support who always goes the extra mile and helps where they can - even if it's not even directly related to their plugins.
RM
Ralitsa M.
My go-to WP tools (with hard-to-beat customer support)
I've been with Thrive Themes since 2016. Over the years, the TT team has continuously worked on improving the Wordpress tools and plugins. And I'm now at a place where I hardly have to touch any CSS to get the look and feel of the website I want to create.
But while the tools and improvements are so good and I'm always praising Thrive Themes left and right, the main reason why I'd confidently recommend Thrive Themes has to do with their customer support team.
I've reached out to support many times in the past for various reasons. And every time I only have positive things to say about my experience. Especially my most recent one. Other companies could have easily responded with generic, scripted responses that leave you more frustrated than before you'd even reached out.
But that's never my experience with Thrive Themes.
You always feel like there's a real human being on the other end. One who's *actually* trying to get to the bottom of the issue and help you. And, most recently, Alyssa's help and support blew me away by going above and beyond to help me out. (A big, heartfelt "thank you", Alyssa!)
I came for the tools and the ease of putting together a professional-looking website. And, even though I've had other tools I could turn to, having this kind of support and knowing that Thrive Themes is always there to help me out when I'm stuck or dealing with something I need to resolve asap is what makes me keep coming back, and not even considering switching.
Everyone is eager to get the sale and to close the deal. But very few brands actually continue to deliver on the customer support front... even though this is exactly what continues to inspire trust in any business. Especially when trust is so fragile and easy to break.
Everything changes and evolves, but my sincerest hope is that exceptional customer support is something that always remains a top priority for TT.
Because, at least to me, this is what makes Thrive Themes stand out from every other solution out there.
LA
Lale
Incredible price-performance ratio
I mainly use Thrive Apprentice for my digital products and the Thrive Quizbuilder for lead generation with an online quiz and I am a big fan of the functions, the possible customizability and the user-friendliness. If there are any questions or problems, the support is very quick and helpful.
MS
Maggie S.
Positive Thrive Themes Experience
I've been a member of Thrive Themes since the inception of the Thrive Architect plugin, and I can wholeheartedly vouch for the exceptional quality of their products and the outstanding support they offer. Recently, I encountered a theme issue, and Rizwan from Support came to my rescue when disaster struck. He swiftly resolved the problem and even went the extra mile behind the scenes to assist further.
Consistently, I've found that the level of support provided matches the high standard of their products. If you're in search of a diverse array of themes and plugins, your search ends here!
ME
Mette
Im a huge fan :-)
Im a huge fan :-)
Been a user for 3 years and I ALWAYS get super friendly help when I need it.
It is easy and fun to use the product, so I dont need help that much :-).
Im very proud of my site how it looks and how it works.
And I do get really good feedback from my customers aswell.