Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
thrivelab.com
Website
thrivelab.com
Category
Hospital & Emergency
Location
San Clemente, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 75% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They treat me as a human with kindness and respect and go to work to help me feel like my best self again by truly listening and treating my hormone symptoms. I highly recommend.
Response from ThrivelabJul 22, 2026
This means a lot to us. Being treated like a whole person, not a set of symptoms, is exactly what we want every patient to feel, and we're so glad that's been your experience. Thank you for recommending us, and for letting us be part of you feeling like yourself again.
The Thrivelab Team
SM
Susie M.
Lacey shambo listens very well and…
Lacey shambo listens very well and respects what i have to say and is so easy to work with. She wastes no time helping me get to my goals.
Response from ThrivelabJul 15, 2026
Thank you for sharing this. Feeling truly listened to and respected makes all the difference, and that's exactly the experience Lacey aims to give every patient. We love that she keeps you moving toward your goals without wasting a moment. We're so glad she's on your team, and we're here whenever you need us.
Warmly,
The Thrivelab Team
GH
Gameisa H.
They are very attentive
They are very attentive, they listen, they help problem solve and offer solutions! I’ve been very pleased with Theivelabs!
Response from ThrivelabJul 15, 2026
Thank you so much for this. Being attentive, really listening, and working with you to find solutions is exactly what we strive for, so it means a lot to know you've felt that. We're so pleased you're happy with your experience, and we're here whenever you need us.
Warmly,
The Thrivelab Team
CW
Caitlin W.
Lacey was knowledgeable and listened in…
Lacey was knowledgeable and listened in a way that makes you feel heard.
Response from ThrivelabJul 15, 2026
Thank you for sharing this. Feeling truly heard is everything, and Lacey has such a gift for combining that with real knowledge. We're so glad you felt it, and we're grateful to have her on your team. We're here whenever you need us.
Warmly,
The Thrivelab Team
ME
Melanie
I absolutely love my team!
I absolutely love my team! Brittney makes sure that she covers all of my concerns. She’s very informative and knowledgeable and is truly concerned for my well-being. Adriana is amazing! She is very good at answering all my questions and concerns and she answers them in a timely manner. She is very helpful and so friendly. I’m really blessed to have them.
Response from ThrivelabJul 1, 2026
This made us smile. Thank you for sharing it. Brittney and Adriana both bring so much heart to what they do, and knowing they cover every concern, answer your questions quickly, and truly look out for your well-being is exactly the kind of care we want you to feel. We feel lucky to have you, because they clearly love working with you too.
Warmly,
The Thrivelab Team
RA
Rachel
I’m entering into the dreaded…
I’m entering into the dreaded perimenopause phase, but Doctor G has made me excited for some real solutions. She was very thorough and answered all of my questions as well as set the proper expectations. I’m super excited now for this next chapter in getting my health back on track
Response from ThrivelabJun 29, 2026
Thank you so much for sharing this! Perimenopause can feel daunting, and we love that Dr. G helped turn that dread into something you're actually excited about. Being thorough, answering every question, and setting clear expectations is exactly the kind of care we want every woman to feel here. We're cheering you on as you take this next chapter into your own hands, and we're right here whenever you need us.
Warmly,
The Thrivelab Team
SR
Stephanie R.
Dr B and Hazel, FABULOUS
Dr. B and her assistant Hazel are amazing! Any questions, immediately answered! Talk about caring for patients…. I go to a lot of doctors because of other health issues, but I’ve never experienced a provider care so much about her patients! I originally started with another provider here, she was really lovely…I’m a long time patient and that Dr left the practice for a short time, and I met this beautiful woman with the most beautiful soul, Dr Bimisa Agustin ( Dr. B)… my old provider came back so I was switched back over to the original provider I’d started with….. I called immediately requesting Dr B again. You can’t go back to good when you’ve experienced someone who really knows her stuff and gives a S*#T about you. You are not just 15 minutes on her calendar, she listens, she helps and you feel her love for what she does EVERY VISIT! I’ve never experienced such care, such service, and they work with you as much as you need to until everything is right with your hormones. I tried everything synthetic before coming here, the pellets, the creams “that stimulate your body to produce hormones “…. That never worked for me. Bioidentical is the answer if those others don’t work, in my opinion. But, you know when you’ve made a genuine connection with someone and you can feel the care, she invests in you. I’ve experienced that from all of the ladies here… but Dr B and her incredible staff, HAZEL…. These ladies are why I stay! Thank you for your service and for genuinely loving your patients enough to put up with them when they’re all, menopausal. 🤣
Seriously, thank you and HIGHLY RECOMMEND, if you want the short answer!
Response from ThrivelabJun 29, 2026
This absolutely made our day. Thank you for taking the time to share it. Dr. B and Hazel pour so much heart into their patients, and reading that you feel that care every single visit means the world to all of us. You're right that real connection matters, and it's something Dr. B and the whole team work hard to earn. We're so grateful you found your way back to her, and we promise to keep showing up for you with that same listening, that same patience, and yes, plenty of grace for the menopausal moments too. Thank you for trusting us and for recommending us so warmly.
With love,
The Thrivelab Team
MB
Mike B.
I’m finally me again, and I’m thankful for that
From start to current, Dr. Garth and Maricarmen have been great to deal with. The time and focus they give makes me feel more than just a client. The communication and professionalism from both of them are second to none. This journey has been a great experience and I am loving the results. I have my energy back, and feel great again. The gym is meaningful again and I feel great. I’m finally me again, and I’m thankful for that
Response from ThrivelabJun 29, 2026
"Finally me again" might be the best thing we could ever hope to hear. Thank you for sharing it. Dr. Garth and Maricarmen genuinely care about the people they work with, and knowing you felt that focus and communication every step of the way means a lot to them. We're so happy the gym feels meaningful again and that your energy is back. That feeling of being yourself is exactly what this journey is about. Keep going strong, and know the whole team is in your corner.
Best,
The Thrivelab Team
