ThrivelabThrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
Hospital & Emergency · Los Angeles, California
Excellent
Showing 18 reviews with 2 stars · Clear filters
Linda J.
The support and treatment were wonderful for the first 2 months. Then for some reason, they stopped sending me refills. I've texted and emailed customer support but I never got a real answer. I talked to the nurse practitioner who said she'll make sure they send some refills, but that's been over 1 week ago, and still haven't heard anything. So I asked to cancel my subscription but never got a response for that as well.
Ashley B.
My experience with Rachel my actual provider was wonderful. She was very thorough and answered all my questions in detail. However, the general customer service has been less than average. My progesterone RX has been sent to the incorrect address twice even after correcting it over the phone before the 2nd mailing. I have now corrected my address 3 times and I still haven't received my RX and 2 have been mailed since Aug 31st. For the cost of thrive I definitely expect better customer service. An incorrect address was also on file at the quest lab when I went to get my blood drawn. Which was also frustratingly.