ThrivelabReviews of thrivelab.com

Response from ThrivelabJul 2, 2025

Thank you so much for your thoughtful review! We're thrilled to hear that our team stood out for both kindness and customer service. We’re committed to offering real solutions that are accessible and tailored to each individual’s needs, and it’s great to know that came through in your experience. If there's anything we can do to make your experience even better, please don’t hesitate to reach out!

Response from ThrivelabMay 27, 2025

Thank you so much for your thoughtful review! We're thrilled to hear that you finally found a provider who listens and understands your HRT journey, that’s exactly what we strive for. We also appreciate your feedback on affordability; making quality care more accessible is one of our top priorities. We're so glad you found us too, and we’re honored to support you on your path to feeling your best.

Response from ThrivelabMay 22, 2025

Thank you for your thoughtful feedback, we’re so glad to hear that you’ve had a positive experience with our team and platform! We also truly appreciate you sharing your concerns. Insurance coverage can be frustrating to navigate, and we understand how important it is to feel supported through that process. While we strive to be as transparent as possible about what’s included, your input highlights an opportunity for us to improve clarity and support. We’ll be sharing this with our team to ensure we continue to raise the bar. Thank you again for helping us do better!

Response from ThrivelabNov 7, 2024

Hi John, thank you for your review! We're glad to hear you had a positive experience with our doctors. At Thrivelab, we’re committed to providing attentive, patient-centered care every step of the way. If there's anything we can do to make your experience even better, please let us know—we’re here to help!

Response from ThrivelabOct 28, 2024

Thank you for your feedback! We apologize for the initial scheduling issues and appreciate your patience. We're glad to hear that our team responded promptly and that you had a fantastic experience with your new provider. Your input helps us improve, and we're committed to making sure each visit is smooth and supportive!

Response from ThrivelabJul 29, 2024

Thank you for your thoughtful review! We're delighted to hear that you appreciate our understanding of hormones and our attentive care. We aim to provide a seamless experience and are committed to ensuring your health and well-being. Your feedback is invaluable, and we look forward to continuing to support you. If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 28, 2024

Thank you for your positive feedback! We're glad to hear that you had a seamless experience with us. We're always striving to improve, and your input is valuable. If there's anything specific we can do to improve your experience, please let us know. We're here to help and support you on your journey to better health!

Response from ThrivelabMay 13, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that Rhonda provided you with attentive and warm service, making it easy for you to share and offering valuable suggestions. We strive to ensure that our customers feel comfortable and well-supported throughout their experience with us. Thank you for choosing Thrivelab, and we look forward to continue serving you!