Thrift BooksReviews of thriftbook.com

I wrote earlier that the previous owner had written a comment on the inside of the back over. It’s much worse. I am halfway through the book and it’s peppered with comments, opinions and more. Before sending a used book it’s important that you check for this sort of thing.

I try to support anyone who is NOT Amazon, on principle, but it takes a LOT longer to get stuff from Thrift Books. Sometimes they are a bit cheaper, other times not. The problem appears to be their choice of mail carrier - the bottleneck this time for me was OSM Worldwide, who must be the slowest and most inefficient carrier around. As the books all eventually end up in the hands of USPS anyway for most people, why not just use them from the start? I understand that Thrift Books won't get the same volume discount that Amazon get, but by trying to claw for tiny margins from cheaper mailing, I fear that Thrift Books is going to lose the war...

Bought one item, get spam.emails sometimes multiple times a day for weeks afterwards.

Quality of customer care on the decline. They do not read questions and comments, misunderstanding customer concerns. Confirmation of orders by email no longer exists. Tracking system is on the decline. A few years ago, I had no complaints, but now I can only say the books are cheap and there is a large variety.

A few years ago I would have not hesitated to recommend thriftbooks but over the past couple of years it's been one issue after another. Books are not in the condition they say they are going to be in, on three occasions I've had them ship the incorrect book. Most recently I bought a book on presale, and even though it said it was in stock I was informed that it was on back order. It's been in stock for 3 months but I keep getting told it's back ordered, and they eventually just canceled it. Absolutely incompetence and unprofessional.

I have ordered from Thriftbooks a few times in the past, and I usually have the same experience. I believe the point of a thrifting website is to have decent books at decent prices. With this website, it's more likely to get a heavily used book for the price of over half the original price. It feels like a gamble when ordering on this website, especially with hardcovers. I have received many copies under the category "Good" or "Very Good" condition that were without dust jackets, severely water damaged, or were straight up bent (as a hardcover???). I don't have issues with shipping or notifications usually, but at this point, it would be better to spend your money on something that is in readable condition. I collect books and like to keep them on my shelves. I feel like I can say no one wants books without dust jackets or books that are so water damaged to the point the pages are brown and dancing like the waves. Nobody should be paying $7+ dollars for books like this (Excluding shipping!) Quality needs to be better, or at least provide pictures of the conditions you'll be sending your paying customers.

They have some pretty good deals, but $8.00 shipping and then taking 2 weeks to get from MD to ohio. Pony express would be faster. They just need to get faster shipping. Two weeks to go 400 miles is a little slow

I have an email that my book was shipped but there is no tracking info!!