Thrift BooksReviews of thriftbook.com

I got a random $5.86 charge to my account. Thrift books stole $5.86 after taking a payment for an order. Watch your account!

I've had issues with receiving the incorrect edition/cover of books and having returns or exchanges denied by them repeatedly. They claim they use stock photos as the picture and sell books by ISBN. The issue with that is 1) it's misleading to customers if the photo they are seeing are not lining up with the ISBN number (also, who is researching outside of the website which edition is which ISBN before purchasing? It should be buyer friendly) 2) if editions of books have the same ISBN number you have no clue buying used or new what one you're purchasing. If you're buying new from them, for the most part, you'll be fine. If you're buying used beware. I'll probably never buy from them again since I would never purchase used books. I used to recommend this company to other book people in library sale lines, book clubs, booktube/booktok people, but I'm not going to anymore. I'd warn them to stay away.

I ordered a book with free shipping. The book I ordered was not the one I received. They sent me a book that clearly had a $2.99 sticker on the back but they charged me $7.99. That's $5.00 more than I owed. It was also not the condition I ordered.

"This is a company that relies so heavily on terms and conditions portion within the sales agreement, they refuse returns even when return shipping is paid by purchaser. As such I advocate to avoid the temptation of purely low cost website, we (all) need to support businesses that are interested in customer service, not those which rely upon tight language to avoid any resemblance of customer satisfaction." My order is 2+weeks in transit, and they refused to accept it, unopened and returned me paying shipping cost.

I ordered 5 books, payed, but only received 1. I sent Emails to the company, never received an answer.

they stole my money and never send me the book. this website is not save, DO NO BUY ANYTHING IN THIS SITE. I'M VERY DISAPPOINTED

An order was placed by mistake so I emailed immediately after (within 5 minutes). I was contacted a few hours later saying that it couldn't be cancelled since it was already in process, but I could reach out later to return the item. Exact quote: (Unfortunately, we cannot cancel this order as it has already been acknowledged by our third-party new book vendor. Once you receive the item, you may return it using our Returns Portal.) Now I'm being told that they will not accept any returns. Biggest issue is I've already bought something else based on the assurance that I could get refunded. Learn from my mistake, but don't trust whatever their customer service tells you. I've had no issues with returns from other book vendors before so maybe look somewhere with better policy and support.

I ordered an expensive "coffee table" book from them for $70. It was described as new/mint condition. Book arrived deeply damaged, both the dust jacket and the book cover itself had very deep gouges in it, which they knew when they sent it to me. So much for displaying it proudly on my coffee table!! Will not buy from them again.