Thrift BooksReviews of thriftbook.com

Two books by Justin Cronin are here and complete the series of The Passage. They are big books that will keep me for at least a week to read. Thank you very much! You have the best books to find!!!!!!!!!!!!!!!

I have used Thriftbooks for years...I am generally looking for old used books. As long as they are readable I am okay with whatever they send. This last time, however, after I ordered I realized I already had one of the books. I immediately canceled the order...within minutes. It was late Friday night so I was thinking the cancelation would be accepted. Woke up to emails and texts saying my order was being processed. What? From the point I ordered to the point they declined my cancelation was 20 minutes. The reason the cancelation was declined was because the order was already processed....but the order processing emails/txts showed up at 8 am the next morning. This all seems extremely scammy to me. Lesson...order cancelation is non-existent...and triple check your inventory before hitting the place order button.

I’m so disappointed. I have been looking for a couple of books in hardcover for years now. I came across this site with great Google reviews. Yet I still looked at other sites every thrift shop I went to and nothing. I just wanted to see it in person as my “good” or “very good” condition may not be the same standards as a website. In the end I finally did it and purchased the 2 books in hardcover from ThriftBooks. Ordering, setting up an account, choosing which format I wanted all super easy and straightforward. The confirmation came, the shipping info came the estimated date of delivery was shown. The package even came early! And I was so excited to Finally have these 2 hard cover books (I only collect this authors hardcover books- all others I have on my kindle) only reason I don’t have these in hardcover is because years ago when I started reading again I found this set of books on sale and didn’t know I was going to absolutely love this author and all her books. Anyway, I’m excited to open this package. I even bought a couple other books (you know free shipping add ons) only to be completely disappointed in receiving paperback books in not so “good” or “very good” conditions. The cover on one is super faded on each end of the book. On the other there are stickers other than ThriftBooks and sticky residue from previously removed stickers, but the coloring is ok. I can actually deal with that and get the sticky off. But it’s still the fact that I specifically ordered hardcover books! I’m so sad. It’s the little things that make me happy and this was a big fail. I also went on the site right away to start the return/refund process and it states none of my books are eligible for return. That’s probably my fault as I should have been more aware of the return policy when purchasing so that’s not the issue at all. I just really wanted hardcover to complete my collection.

I got a random $5.86 charge to my account. Thrift books stole $5.86 after taking a payment for an order. Watch your account!

I've had issues with receiving the incorrect edition/cover of books and having returns or exchanges denied by them repeatedly. They claim they use stock photos as the picture and sell books by ISBN. The issue with that is 1) it's misleading to customers if the photo they are seeing are not lining up with the ISBN number (also, who is researching outside of the website which edition is which ISBN before purchasing? It should be buyer friendly) 2) if editions of books have the same ISBN number you have no clue buying used or new what one you're purchasing. If you're buying new from them, for the most part, you'll be fine. If you're buying used beware. I'll probably never buy from them again since I would never purchase used books. I used to recommend this company to other book people in library sale lines, book clubs, booktube/booktok people, but I'm not going to anymore. I'd warn them to stay away.

I wrote earlier that the previous owner had written a comment on the inside of the back over. It’s much worse. I am halfway through the book and it’s peppered with comments, opinions and more. Before sending a used book it’s important that you check for this sort of thing.

I’m very thankful for the excellent experience with ThriftBooks. They are professional, reliable, and offer great pricing. The books always arrive promptly and are in great condition, exactly as described. It’s wonderful to find a service that makes buying books affordable and convenient. Highly recommended! - Murali Murthy

Very punctual and thrifty.