Shan O.
Still waiting to receive the money for…
Still waiting to receive the money for my return.

Three Bird Nest is a California-based women’s boutique known for our effortless boho clothing, free-spirited style, and everyday comfort. Since 2011, we’ve been designing and curating unique pieces that blend bohemian fashion, relaxed silhouettes, and modern, easy-to-wear details, perfect for women who love expressing their individuality through style.From flowy boho dresses and cozy bohemian sweaters to wide-leg pants, layering essentials, and artisan-inspired accessories, every 3BN piece is created to help you feel confident, comfortable, and authentically you. We focus on quality fabrics, flattering fits, and versatile styles you can wear from morning coffee runs to weekend adventures.At Three Bird Nest, customer experience is at the heart of everything we do. Our community-first approach means fast shipping, responsive support, size-inclusive options, and a shopping experience that feels personal. With thousands of happy shoppers across the U.S., we’re grateful to be a go-to destination for boho chic outfits, festival-ready looks, and everyday bohemian wardrobe staples.Join our flock and discover why so many women choose 3BN for their favorite boho tops, layered outfits, statement jackets, and effortless, free-spirited style.
Three Bird Nest (threebirdnest.com) has 653 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Shan O.
Still waiting to receive the money for my return.
Jamie F.
I have yet to receive my refund
Response from Three Bird NestApr 12, 2023
Hi Jamie, thank you for providing us with this feedback. Please reach out to us at [email protected], we'd be happy to look into this for you and get it resolved ASAP!
Sheri P.
I returned an item and the process was not easy. Then I was charged for return shipping and lost $15.00 of a 70. 00 Something purchase just for returning it. That is unsatisfactory in my opinion. I will only do business with companies that have free return shipping from now on.
Response from Three Bird NestJul 18, 2023
Hi Sheri! Thank you very much for your valuable feedback regarding our returns process. Three Bird Nest is a smaller business and while we try our best to reduce the cost and impact to our customers, our returns ultimately result in $7.95 label fee deducted from the overall refund as well as the initial shipping cost being non-refundable. As our company grows, this is definitely an area we look to revisit and your feedback regarding the returns process is extremely appreciated. It truly does help us grow and focus on the policies that impact our customers the most.
Kathryn
I ordered items that never arrived. At first they told me it was because they were moving warehouses. When the items still didn’t arrive I reached out again & they never responded to be. I had to go to PayPal to get my money back.
Kelley M.
So disappointed with this store. Ordered 1/20, received 2/21, almost a full month to the day from my initial order. One of the items (a pair of wide legged pants) was COMPLETELY sheer. Had this been a skirt or a dress, fine, I could wear a slip. But sheer pants, nope. Two others were much bigger than expected. I started the return process. It gave no opportunity to exchange for a smaller size, just that I could send back (I have to pay shipping AND a restocking fee!!!). Won’t be shopping here again.
Response from Three Bird NestJul 4, 2023
Thank you for taking the time to leave a review on your shopping experience. We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too! We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at [email protected] we're always happy to help however we can.
Susan B.
Have asked them about my order placed January 31st. They have not answered me.
Kimberly
I have purchased from TBN for a few years. After my most recent interaction with customer service, I will no longer be a customer. I followed the return process and did not receive my full credit. I didn’t receive an email explaining so I reached out. I was told the item was defective and couldn’t be returned. I explained that was the reason I returned the item. After wearing one time while working from home and washing one time on gentle, the shirt came apart at two places. I received the same reply that defective product couldn’t be returned! I gave up and removed TBN from my list of online boutiques. I received a response that appears to state that I damaged or altered the item! I am beyond offended! I did nothing but wear the shirt and then wash it. Wow!
Response from Three Bird NestMar 24, 2023
Hi Kimberly, we are terribly sorry to hear you were not satisfied with your service. When an item arrives with any damages, we are more than happy to resolve the issue no return necessary. However, any damages resulting in the customer cutting package with scissors, washing incorrectly, and/or cutting garments, unfortunately, will not be replaced. We apologize once again and thank you for your understanding.
Sky
Love the clothing, hated being charged $135 for duty to Canada. Get a better system or at least show the duty charges at checkout. Very disappointing experience. Can never shop here again.
Response from Three Bird NestMar 24, 2023
Hi there, we are terribly sorry to hear your high duty charges! We understand that they can be costly and we have no access as to what your local government will charge once it is delivered. Before checking out, we always recommend using a duties calculator for the closest estimation of what those may end up being to decide if you would like to purchase. As a company, Three Bird Nest is working hard internally to get the best rates for our amazing Canadian customers and hope to see a change in the future.