ThreadlessReviews of threadless.com

I used to order Threadless shirts years ago but had to stop because I had WAY too many! I loved my shirts so much that they have all worn out and I needed to replace them. When I tried ordering Threadless shirts recently, all the sizes and fits had changed. I wanted to get a fit similar to the "girly" size I had ordered so many years ago. Not knowing which fit to pick I ordered "fitted" in medium and "regular" in small. When I got my shirts, neither were the fit I was looking for. In fact, the "regular" fit was a unisex - in reality a MAN's small - and WAY too big! I wrote to customer service explaining my problem. They wrote back within one business day. Not only did they explain the different sized fits to me, but they offered three options - have the shirts reprinted, recieve a store credit or a refund. Also, I could keep the shirts and not have to pay for shipping to return them. Honestly, the best customer service ever! The email was also very kind and apologetic, instead of critical and accusatory as many customer service emails are. I haven't felt this valued by customer service before! I really appreciate the attention I was given to solve my problem in the way I wanted. I will not hesitate buying more shirts from Threadless in the future, knowing if I have any problem whatsoever, it will be dealt with promptly. :)

Stellar customer service. Probably one of the few businesses that still exists that actually still believes that the customer is King (or Queen). Progressive values, support artists, and a progressive business model. Kudos to the sky, keep on rockin’ threadless!!!

I have ordered products for my art gallery customers, had to pay toll 24% and toll service fee, one of the items was printed incorrectly, comparing to what is shown while making an order. The replacement order is shipped but with a higher value, so I will have to pay an extra toll on customs again to get a replacement. Customer support is extremely long (4 hours waiting), my messages are not read fully, compensation is not satisfying. Over 100 USD for one fleece and bath mat. I had to refund the customer 50 USD for this order. I will remove this shop availability from my links to avoid my customers having the same bad experience. I have another similar printing services which work faster with excellent quality and much lower prices.

Threadless is superb. Quality of the shirts is really good and I love their diverse designs. My last order was one size too large, my mistake. Threadless solved that by resending the order in the right size, the shirts which were too big for me could be passed on to somone else. Never expected service like this so I was amazed! I was helped by Grace from Threadless :)

Threadless is outstanding. Incredible designs. Incredible support. I got a a few new shirts from them and they came incredibly quick. Unfortunately they were one size too small even though I ordered in my normal size. I wrote an email explaining the situation, totally ready to own my own issue, and without hesitation they replaced me whole order with the next size up and encouraged that I donate the ones too small or give them to someone who would enjoy them. Amazing company all around!

This is the best customer service I’ve dealt with in my life. I ordered five tees that needed to be shipped to the UK. The carrier took forever to deliver and before I even thought of contacting them, Threadless had refunded the delivery costs as an apology. The carrier ended up telling us the package was lost and Threadless replaced it. I had my new order within four days. And the t-shitrts are great.

Fast and concise customer support.

Great customer service! We had a few minor issues with the sizes of masks we ordered. They replaced them very easy and their email communications were very prompt!