ThreadfoxOur goal in life is to equip your torsos with 100% unique, exclusive, and AWESOME apparel! We've searched high and low to put together an exceptional group of artists to ensure you receive a pixel-perfect product that is as unique as you are.
Threadfox (threadfox.com) has 42 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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JOAQUIN CORTÉS F.
Ordered a cup of mugs and I am very satisfied with the quality. Order was a bit delayed but I understand that due to current situation and being an overseas delivery (from USA to Spain) that was expected.
Manjot D.
Ordered the Chaiduck mug. Came in defective with some scuffs. Sent back images to threadfox and they sent out a new one next day. Came in and is in perfect condition. Love that they take ownership of their products. I have ordered from other online stores like threadfox and got "no response/sorry but we cant do anything" types of responses for defective products. Would buy again.
Jplayz Brawl S.
I accidentally had bought the wrong size t-shirt and customer support provided me with a wonderful 40% discount, on top of the 30% from sale. I bought the same shirt for a nice price in the right size this time. I would love to see more designs.
Dylan P.
I had a wonderful experience. I purchased 2 mugs off of Threadfox. Instantly, my tracking was put into the Shop app. It was very easy for me to track my items. I did panic though when only 1 mug had arrived. I messaged customer service and Chris Goodwin was extremely helpful! He sent links for me to track the second mug and wished me a happy holidays after everything was finished!
Deborah G.
Just received the Teavee mug, my daughter is going to LOVE IT! Chris answered all my questions super fast by email and I couldn't be more pleased with my purchase or the response from the company. The mug arrived in a timely fashion and was packed extremely well. Will not hesitate to order again the future.
captain D.
Deciding what rating to give was difficult, because of the circumstances. I waited a long time for my shirt, which was blamed on covid (just like every thing the past 5 months), but better late than never, right? So it finally arrives and it looks like dog doo. Any part of the image that was white had lines going through it (absence of paint/ink) and the whole image looked a little faded or blurred. Between that and the wait i would have given a 1 star rating. I wasnt very happy, told them that and that i would not be recommending thier company to anyone. Their rep "Chris" told me that wasnt a good print and shouldnt have been sent. He said they would send me a replacement. Cool beans, just more waiting, which I can handle. Replacement shirt finally arrived the other day and looks 5x better than the first one. More crisp, no missing ink. Perfect. Wasnt the best experience, but at least they made it right. Now when someone asks me where I got my awesome shirt i will tell them Threadfox.com
Gerentt C.
Great customer service when an issue came up! Chris Goodwin was amazing at getting back to me, aces all round. Edit: Realized the shirt material is really bad. Coarse and irritating low quality cotton. It's pilling already after one wash. The printed design is starting to flake off, it's a huge shame since the design itself is amazing. For the price of the shirt, I had expected a higher quality soft cotton material. I got two shirts and both are the same poor quality. Feels like a rip-off, shame because their customer service is great.
Response from ThreadfoxDec 9, 2020
Hello Gerentt, Thank you for your feedback on the products! Because of feedback like yours, since your order, Threadfox has largely transitioned into using the Canvas brand premium ringspun cotton garments. These garment fabrics are currently the most premium option used in the printing industry today. We have also not changed the pricing on these upgraded garments either. :) We see that our customer service team has reached out to you to remedy the issue you had faced back in August, but we did not receive any response. Please contact our support team so we can do our best to make things right by you.
Pete G.
I have ordered a few items from Threadfox. One came damaged. When I contacted Chris he had a new one shipped out to me right away. Definitely will be ordering from again.
