ThreadfoxReviews of threadfox.com

Fantastic customer service - product was great but support was truly awesome!

Bought two doggy Halloween shirts from Threadfox. Prints were top notch, shirt fabric is very soft, and they shipped it out the order same day. This was my second order; the first time was last year when I bought a mug, and it's still my daily driver and looks the same as the day I received it.

I received a high quality poster, however it was damaged in shipping when it got to my place. I reported it to customer service, and they would quick about their response and sent a free replacement which came only in a few days. I am very pleased with the product and friendly customer service.

I saw an image I liked on one of their T-shirts but wanted to see if they could do it on a poster for me. They went above and beyond to help me, including getting the artist of the image involved to help convert it into a poster. It came quickly (especially for a custom print) and is absolutely perfect. Very friendly customer service throughout (Big shoutout to Chris) and will definitely be returning in the future.

I bought a mug for a gift and it was amazing! And if you have any problem or question, they have an amazing customer support service!! Will definitely buy from them again! Thanks again Chris!

I ordered 5 mugs from here in early December, and started to wonder why they hadn’t shipped yet. I emailed support, and they instantly got back to me to let me know a timeline and that they are made to order, so there may be some delay. Flash forward a few weeks, I got only 4/5 of my mugs (shipping error), so emailed support and again, instant response, with a tracking number for my missing mug. The customer service here is the best I have EVER dealt with, and really cute mugs as well!! Highly highly recommend :)

Ordered a cup of mugs and I am very satisfied with the quality. Order was a bit delayed but I understand that due to current situation and being an overseas delivery (from USA to Spain) that was expected.

Ordered the Chaiduck mug. Came in defective with some scuffs. Sent back images to threadfox and they sent out a new one next day. Came in and is in perfect condition. Love that they take ownership of their products. I have ordered from other online stores like threadfox and got "no response/sorry but we cant do anything" types of responses for defective products. Would buy again.