ThreadfoxReviews of threadfox.com

They confirmed my order, billed my account, and wrote "We will notify you when it has been sent." Nothing but silence for months. Guess it really is a scam now. Glad that Paypal does refunds.

Did my order a month ago and still nothing. They won't respond to my e-mails... It is a gift for fathersday, but I'm afraid that I will not be giving it on June 15... Or ever at all... :(

Order a mug months ago still haven’t got it and they won’t respond to any emails and never refunded my money

Seems to have been taken over by a scam. Shame as I ordered twice from Threadfox before in 2018 and 2023 with no problems for the mugs. Ordered again in February of this year and after 1 week with no shipment sent and a further 3 weeks of emailing through the contact part of the site, got a slightly suspicious reply from Chris Goodwin blaming mail delivery issues on their server and that it would now be shipped. Again after a week no shipment sent and despite contacting still no replies. Am now just ordering replicas through other sites.

Ordered a cup (and paid) over 2 months ago. Not answering any emails. No progress, no answers. Seems to be a scam (collect payment and not deliver anything). It is also majorly weird/suspicious that they don't have a proper online shop (where one can see all offered products) and that their sale ("one sale today") is every day...

After placing the order, the money was debited and the purchase was confirmed. But after that (which was over 3 months ago) NOTHING came. No dispatch confirmation, no delivery, no answer to my question to the support I sent after 2 months.

Ordered a shirt during a campaign that had a countdown. Shipping was said to happen as soon as the campaign ends. After one week, not receiving any update in the meanwhile, I checked the page again and the campaign was apparently extended and had a few hours left. According to the product page, it reached its goal, though. Two days later, I see that the campaign was again extended and had a few hours left. Next day, same thing. Asked their support, but no reply. I got my money back via PayPal and if I look at the product page now, guess what: 3 hours left for the campaign. Feels like scam.

The price was not as advertised on threadfox.com The shipping took forever. The customer service is very snappy and negative. *Update* When they saw this negative review, they reached out with a template sounding email, justified everything and gave me a guilt trip about posting bad reviews for small businesses and offered to bribe me with a 70% discount "on any product" to remove it. They also said that they include the 13.99 Mug in the price under the T-shirt picture as a "Starting at price". Not BBB Accredited. As I have researched this page, there are many complaints. Research first!