Guy F.
The ease of ordering online and the…
The ease of ordering online and the fast delivery of the order
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 537 reviews with 5 stars · Clear filters
Guy F.
The ease of ordering online and the fast delivery of the order
Paul & J.
There was a glitch in their software and the free shipping and discounted pricing didn't take on my order. I emailed them the issue. I received a response the next morning and was issued a credit for same. No hassle, no argument........Just excellent customer service
Riley D.
Fast shipping with accurate tracking. Will definitely order from again.
Terry W.
Great cigars and great prices. I never have to worry when ordering from Thompson. My introduction to Thompson was way back in 1981 and I never had a reason to change
David C.
So far so good I’ve ordered from Thompson Cigars many times since I got turned on to cigars back in 2021, and so far I haven’t had a problem. I’ve tried two other services and this one seemed most legit. They have great 5 pack deals that I always go for. Freshness doesn’t seem to be an issue either, and my cigars have a nice even burn. But I am a novice, so take my words with a grain of salt. I have dealt with customer service back in Apr 2022 where I wanted to add to my order after I completed placing my order (to take advantage of discounts and free shipping) and they were prompt and accommodating. I haven’t had an order issue yet so I haven’t had to deal with negative customer service…knock on wood. Like I said…so far so good. Please don’t let me down
Joseph K.
I have been ordering cigars from Thompson Cigars for over 50 years. In all that time I have never had any problems with them. Delivery has always been quick and the cigars have always been fresh and in excellent condition. Never had a billing problem with them. While I occasionally order from other companies Thompson is my go to company I have always found them enjoyable to do business with . I
kkshab
I am shocked at the review ratings for Thompson. I have been buying cigars from them for about 2 years and I have nothing but good experiences with them. Great customer service, great cigars and great values. I have recommended them to many friend to buy cigars from and I would recommend them to anyone who loves cigars.
Josh Tool M.
I ordered, they fulfilled, cigars were great. They have a wide selection of cigars an when I ordered the cigars were in great shape an smoked perfect. My orders come in with in a timely manner an the quality is always on pare. They have all the top rated favorites including some in between. Prices seem to be pretty competitive also, may not be as easy as going down to the local smoke shop cause a quick stop into the smoke shop you get it then a there but the selection is worth it, not to mention they have certain sticks that nobody has in smoke shops near me. They have what your looking for an for very competitive prices l