NATTYThe Natty Pregnancy pillow provides essential side support and comfort throughout all stages of pregnancy, ensuring you get the assistance you need.
NATTY (thinknatty.com) has 86 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Almudena Fernández-Vigo A.
It is a very suitable product as you can adjust and personalize the way you use it. The team is the best as they’re willing to help you if anything is needed. I know what my present for future pregnant friends will be.
Response from NATTYMay 21, 2024
Thank you very much for your kind words!
R G.
Sadly, the pillow did not help with my wife’s pain when she was sleeping. But, the support team promptly refunded us. I would definitely recommend that you give this pillow a try.
Response from NATTYMay 18, 2024
Thank you for taking the time to share your feedback!
Lobke
I ordered a pillow online last week, assuming it would arrive within 1-2 business days. This isn't the case, I think this gets shipped from China and there is no clarity on when it will arrive. This is highly disappointing, and I wish I hadn't ordered from this business. Their communication after ordering is limited and unclear. Update after receiving the package: The pillows arrived in a humid (smelly) box, luckily the pillows were dry. They were vacuum-packed, and molding them into shape took some time and I feel like they never fully got their desired shape. It's not the great product they promote it to be. Conclusion: I would not recommend this product or business to anyone due to unclear shipping info and low-quality product.
Response from NATTYMay 23, 2024
Hello Lobke, Thank you for taking the time to share your experience. We apologise for any confusion regarding our shipping times. Our shipping policy is provided on our website, and we send tracking links via email to keep our customers informed. We're sorry if this information wasn't clear and caused any frustration. Regarding the condition of the packaging, we use reusable vacuum-sealed bags to protect the pillow during transit. Unfortunately, shipping can sometimes lead to unexpected issues, but we are relieved to hear the pillow itself was dry and undamaged. It is normal for the pillow to require some fluffing and airing out after arrival to reach its full shape and comfort. If there’s anything else we can do to assist you, please don’t hesitate to contact our support team.
Isabelle W.
Komt in een kapotte doos binnen en de rits is al kapot
Response from NATTYMay 18, 2024
Hi Isabelle, I am truly sorry to hear about your experience. For faulty items, we promptly provide a replacement or a refund. According to our records, you opted for a full refund, which was promptly processed. Regarding the box, it is used to protect the pillow during transport, as delivery companies can sometimes be undelicate. If it arrives damaged, it is beyond our control. However, we can offer solutions such as a replacement or a refund. Again, I apologize for any inconvenience caused.
Mileni B.
Great Pillow and amazing customer service. I am 28 weeks pregnant now and the nights feel much better.
Joyce M.
Oplichting ! Pakketje word meerden dagen achter elkaar met een nieuwe track en tracé code aangeboden maar wordt uiteindelijk nooit verstuurt. Mailt contact is onmogelijk wordt niet terug gereageerd. Je ontvangt geen pakketje en bent dus gewoon je geld kwijt
Response from NATTYApr 4, 2024
Excuses voor het eventuele ongemak dat u heeft ervaren. Onze gegevens geven aan dat het pakket inderdaad is afgeleverd en dat ons klantenserviceteam binnen één dag heeft gereageerd op uw vraag, zoals beloofd op onze website. Als er nog verdere zorgen of problemen zijn die u wilt bespreken, aarzel dan niet om rechtstreeks contact met ons op te nemen. We staan klaar om u te helpen en uw tevredenheid met onze service te garanderen.
Zee
I’m currently 19 weeks pregnant and been suffering from back pain. I looked at several pillows online and decide to take a risk and purchase this one as not too familiar with the brand. All I can say is - it’s great for me. I’m definitely having better night sleep and always wake up in the same position not rolled over onto my back. I live in the UK it took about 1 1/2 weeks to arrive but well worth the wait. I would recommend the long version as you can use the pillow in different positions to support you. Please Natty do other colours.
Karin K.
Artikel konnte anscheinend nicht zugestellt werden - vergeblich mehrmals versucht Kontakt aufzunehmen, ich habe nie eine Antwort erhalten! Geld weg, kein Produkt erhalten. Sehr betrügerisches Verhalten! Finger weg von dieser Firms!
Response from NATTYFeb 18, 2024
Liebe Karin, vielen Dank, dass Sie sich bei uns gemeldet haben. Unseren Aufzeichnungen zufolge wurde Ihr Paket anscheinend in einer Abholstation aufbewahrt und ist nun abgeholt worden. Wenn die Informationen, die uns vorliegen, nicht mit Ihren Erfahrungen übereinstimmen oder wenn Sie weitere Bedenken haben, wenden Sie sich bitte an unser Support-Team. Wir sind gerne für Sie da und sorgen dafür, dass alles zu Ihrer Zufriedenheit gelöst wird.
