BBoyd
Think Energy is a great company with…
Think Energy is a great company with low rates and great customer service.
Response from Think EnergyOct 3, 2025
Awe! We are so happy you're happy!

Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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BBoyd
Think Energy is a great company with low rates and great customer service.
Response from Think EnergyOct 3, 2025
Awe! We are so happy you're happy!
Tim H.
I switched to this supplier late June to obtain their fixed rate deal that is supposed to run from July to December. I received notice that my enrollment was effective July 2nd. Still paying a high rate from the old supplier. I called customer service and was told that it was the Utility that decided the start date of the new rate. This is very misleading - I had counted on reaping the benefit of the new rate, especially during the Summer with its high AC costs, and running my pool
Response from Think EnergyOct 3, 2025
Yes, unfortunatly, the Utility determins the start date as they deliver the electricity. You will still see amazing savings!
Destiny S.
Fantastic rates! Great customer service!
Response from Think EnergyOct 3, 2025
We love our customers Destiny! Thank you for your review!
Kilowatt G.
These plans have a straight forward no gimmick rate with no surprises.
Response from Think EnergyJul 15, 2025
What's not to love! Thank you for your review!
Raven L.
They lie about everything to get you to sign up They convince you to get the solar program not telling you 1. you will end up paying way more to the program itself than you ever would to your normal electricity 2. you're stuck in the solar program when you try to quit for a minimum of 4 extra months They lure you in with the gift card offer but don't tell you about the paperwork you have to fill out or the deadline to fill it out until you contact them asking why you haven't received it yet. They initially tell you it'll just get mailed to you after 6 months.
Response from Think EnergyJul 9, 2025
Hello Raven. I am unable to find your name in our system. I have requested more information, so if you will please respond with your email and phone number, we would love to look into what could have happened with your account.
marti J.
I live in a state that this company does not service and they tried to scam my card with a $200 charge. They are a fraud and scam. I will be reporting to appropriate agencies in TX and CT where headquartered. The bank has closed my account because of your carelessness in not verifying if I am an actual customer which I am not as I live in a state not serviced for your company. I noticed that you use bait and switch tactics in other companies on trust pilot site. I will not deal with you directly as I dont want any of my information with your company.
Response from Think EnergyJun 19, 2025
Hello Marti! We are so sorry to hear about this! We have requested more information to look into what happened, so if you could please respond to that request with your phone number and email, we can get this sorted out. Thank you.
Alexandria S.
I’m really pleased with my experience using Think Energy. My advisor is local, easy to reach, and always takes time to answer my questions—which makes a big difference. I’ve never enjoyed handing over my hard-earned money to utility companies, but with this program, I feel like I actually have some control over my bill. Definitely recommend checking it out if you want a more affordable and personal energy option.
Response from Think EnergyMay 27, 2025
Thank you so much for your review, Alexandria! Its a wonderful thing to be in control of your money, and our Advisors are customers to! We get it!
Danielle S.
My sweet 80 year old Uncle got scammed by this company. He is not saving any money, never got the $100 gift card. They did not send him a paper bill for 3 months then started calling him demanding the money. He does not do anything online, he's old school. I honestly do not know how these people sleep at night.
Response from Think EnergyMay 13, 2025
We’re so sorry to hear about your uncle’s experience. This absolutely isn’t the kind of situation we want for any customer, especially someone relying on paper billing. We’d like to make this right. Please reach out, with your Uncle, to us at [email protected] or 1-888-923-3633 so we can look into the account and resolve it with care. I have also requested for more info, if you would be able to provide it, for your Uncle so we can look into it. Thank you for bringing it to our attention.