thighsociety.comReviews of thighsociety.com

WOW! In today's economy, it was an absolute pleasure to deal with Thigh Society. I had an issue I needed resolved so I sent an email. Their response time was fast, and the customer service agent actually problem solved and had a solution for me. All within an hour. I appreciate GREAT customer service coupled with a great product and THIGH SOCIETY really delivered both to me. I highly recommend them. And thank you to Kodiak, an exceptional representative of a company which operates with integrity!

I have ordered a selection of products over time and always been happy. Just noticed a small hole in one of my older items and wrote to ask if they could review washing protocols with me. Lo and behold I had a reply within minutes, and they are sending a new pair, which I was not asking for. Also, my adult daughter has refused to wear skirts or dresses for years because of thigh chafing. she now happily wears both with her Thigh society items!

I ordered the 7” cooling shorts as I was swayed by advertising that the shorts don’t roll down. Guess what? They arrived on Friday (after very pokey shipping), wore them on Saturday under a new dress, and the waistband rolled. Wouldn’t you know. The price I paid (including tax and shipping) was $49.30, and these roll as much as another brand’s product for which I paid $14. Customer Service was very polite but rather condescending in their scripted email responses. Exchanges and Returns are not offered as these are considered underwear—per Customer Setvice, “we aren’t able to offer refunds or exchanges on our slip shorts due to hygiene reasons.” REFUND is a hygiene issue??? Avoid this brand. Not only overpriced, but don’t fulfill their advertising, and are condescending in treatment of customers. I’m very sorry I did business with Thigh Society. This really burns my butt. P.S. I love the Ballet color. It will look wonderful in the garbage bag UPDATE: My purchase price was refunded.

I've ordered from Thigh Society several times, every time I've been happy with my order. The most recent time I ordered an item that wasn't perfect and when I reached out to customer service, not only was their response incredibly fast but they went above and beyond to fix the issue immediately, with a free replacement at no cost to me, no additional shipping, no return of the imperfect item. Their shipping time is incredibly fast and their customer service is one of the best I've dealt with in years. I'd leave them 10 stars if I could.

Totally disappointed that I spent $45 on one pair of these undergarments - no I purchased two pair at $45 each. Both black and a larger size. Smooth to the touch. They are thin and not worth it. I expected them to hold back the tide, but that was wishful thinking. There are better choices on the market that are thin, prevent rubbing, hold legs in place, and are less expensive. I'd suggest another brand on Amazon would work better.

This company not only has the best product I’ve ever worn (and I’m 68 years old, tried dozens), so comfortable, I love them! I have two different styles in different lengths and I love them all. Also, I had an issue with one pair and the company 100% stood by their product and resolved my issue! And super quick! I’ve never had a company that good in their customer service and I’ve been in customer service as well my entire life!! I just say bravo to the company and the products!!

They are mostly comfortable but the legs keep rolling up which defeats the purpose. And didn’t realize there’s no returns. Really disappointed!

I absolutely love the cooling shorts to stop chafing under dresses and skirts. I got a hole in the first pair I received shortly after buying them. When I emailed thigh society their customer service was very efficient, friendly and helpful. They sent a replacement pair the next day. I’ll definitely be purchasing from them again and suggesting them to all my friends!