customer
Predatory Business Lies Lies Lies..
The Whiz is a highly deceptive and predatory company with a documented history of fraud. Numerous reviews expose their recurring scam tactics. I experienced this firsthand. If you have been manipulated by this company or quoted a much higher price than you recieved please share in the reviews. I will have my team reach out soon to everyone here regarding a possible class action lawsuit.. I don't believe anyone recieves the amount that is promised to them and the fact that so many people's phones seem to become defective or damaged during "shipping" is criminal. They initially offered $480 for my S23 Ultra, which was in great condition, merely labeling it as "good" instead of "like new." After a prolonged wait, they revised their offer to just $200, falsely claiming the screen was damaged and discolored—a blatant lie, as the screen was near flawless. Furthermore, they deceitfully invented a story about potential damage during shipping due to the screen being "left on." In reality, the battery was dead when shipped and the wallpaper was dark. If there really is damage it was damaged under their care.. These practices highlight their systematic attempt to exploit customers. I strongly recommend using alternative platforms like eBay to avoid falling victim to their scam. Like many others on here with a brand new phone they will lower the offer after finding issues that never existed when you had the phone... They'll say it happened during shipping when the phone turned on and burnt the screen. 😂. So your only option is to take a super low offer or your phone back after they broke it.
Response from The Whiz CellsSep 5, 2024
We had several emails with the seller showing the issues with the phone. Furthermore, we stressed the fact that we can ship the device back immediately at our expense. He stated he understood but still wanted to sell the device. We paid for the shipping to us and offered to ship it back at our expense. That is not bait and switch nor predatory. It is not our desire to argue with any of our sellers and we regret that we paid for this device instead of just returning it.



