#TheWarmingStoreReviews of thewarmingstore.com

I wouldn't even give this company 1 star. The current reviews posted are accurate. Card was charged 3 days after purchase, no response in the "chat" when asking about tracking information. Christmas is 2 days away, no idea where my partners $127.50 muck boots are. Never ordering from the COLD "warm" store ever. Again.

Don’t order from this company. Delivery is awful. Not getting present in time for Christmas.

Horrible service and follow up - places a significant order December 2nd - called on the 12th said I would have order the 14 - called today told it was back ordered and would not get by Christmas’s - this lace has no inventory - no tracking of orders - don’t eat your time - thanks for screwing up my Holiday

Terrible. Ordered item. My card was charged. No tracking number provided. Called the company they advised item was back ordered. THIS WAS NOT MADE APPARENT AT TIME OF ORDER. They hold funds (In this case for 5 days) before item has reached the US (in another 5 days). Then will ship the item locally. Therefore receipt for item will take 10 days in total, and 5 days longer than it should have. As they are not shipping from a distribution center in the States. No communication from the company/ deceptive selling practices. They should only charge ones card when the item has shipped locally and a tracking # is provided. I will not purchase from this company again. UPDATE: 12/13 -SPOKE TO CUSTOMER SERVICE >>NO NEW INFORMATION PERTAINING TO WHEREABOUTS OR DELIVERY/ ETA OF GOODS AS PAID FOR. I CANCELED THE ORDER AS A RESULT.

VERY BAD EXPERIENCE - WRONG INFO DISPLAYED ON THE WEBSITE, NO HELP. When ordering, at the top of the website it says that delivery is free but I had to pay 30$ for shipping of a pair of gloves. Then, even if I see that I'm on a Canadian website (little CAN flag next to the sign in mention) I realized that the charge was in $US !!! Finally I got a call from Fedex saying I will have to pay for import fees !!! Nothing of this was stated on the site. A $129 pair of gloves ended up being paid 240$ !!!! Impossible to talk to anybody by phone, no answer to email. This company isnt serious.

First you have to pay 10$ for a label to exchange a size. They refused to waive this fee. Second no one responds to your emails. Then they didn't want to honor the sale price, ON AN EXCAHNGE. I WILL NEVER PURCHASE from this company again. When you pay 180$ for a pair of slippers you should be able to exchange them for free. Not to mention I was told that that my new order will not ship until 7-10 business days. Never again with this company. Unfortunately, Just go buy them from somewhere else! I wish I would have!

The warming store is a joke bought a pair of remote control heated socks. They came in and were dirty an the remote control didn't work. Communicated with them for a week trying to get a return RA# all I got was jerked around

I paid $65 expedited shipping and it’s three weeks and have still not received the batteries for my heated ski gloves. I demanded my refund for the shipping and they refused. They have an F rating on BBB. Many other customers seem to have had the same problem. I don’t trust them at all.