The VetsReviews of thevets.com

The employees were great, although not as skilled at getting cooperation from my cat as regular vet. I could get in easily and felt the vet was good. Problems: They did not recommend follow up after providing meds for an infection. I learned later, from the emergency vet I needed to go to, that cats don’t always respond to certain antibiotics. It is standard practice to recheck after treatment to see if the infection is gone. This wasn’t done, the UTI persisted, and it hastened my cat’s kidney failure. Do not get the wellness plan. It is not a good value as it offers 3 visits but only covers labs for one. If you take them up on their mid year checkup because it is part of the deal, you will incur extra costs. Bottom line, if you need quick treatment for something pretty standard or if you are doing annual checks and vaccines on a healthy pet- the Vets provides great service. If you have an ill or older pet, a regular vet is a better bet.

The staff and vet were very kind and considerate, which I appreciated. However, the actual exam didn’t feel very thorough. Despite having two people in the room, they didn’t use any tools to properly check my dog’s ears—just a quick glance and a flop. For a wellness visit, I expected more attention to detail. My dog is on a raw diet, and instead of asking questions or being open to my choice, they spent a good chunk of the visit pushing kibble. I've taken nutrition courses, including one on how kibble is made, and it’s clear there are better options for some dogs. I wish they were more informed on this topic. Here’s where it really went downhill: I had a $100 coupon, which was supposed to bring the $199 visit down to $99. Instead, I was charged $216, and the discount wasn’t honored as advertised. Then I was told I’d have to pay $700 for vaccines unless I enrolled in their monthly plan at $109/month. That plan would include the vaccines, but it felt like a pressured upsell rather than a choice. If you’re okay with your 6-pound dog being recommended multiple meds at once and prefer a cookie-cutter approach to pet care, this place may work for you. But if you value transparency, a more holistic approach, and fair pricing,

I trusted them right away. I like the ease of booking and communication compassionate my dog was comfortable as he could be. I highly recommend this medical group.🙏🏼

Dr. Garcia and her male assistant were unbelievable ,they explained everything before they got started They did the exam gave treatment and shots and did bloodwork and fecal collection , trimmed nails in my small bathroom. (They went to meet the cat.)

Vet and assistant were awesome with my crazy dog. Not much more expensive.

The vets are Simply the best service I have received in a very long time. The tech and the vet who arrived at my home to treat our German Shepherd did an exceptional job. They went out of their way, cared for the animal in such a way that pleased me beyond words. I would highly recommend the service to anyone looking for convenience and a well trusted team of experience, vets and techs. Again this was my first time using the service and I’m at a loss of words and will be using them for again since my experience was exceptional. I have been to many places as I grew up on a farm and I’ve come across many vets in my time both in person and traditional settings, such as clinic, etc, but must say that the experience that I have received from this first visit, company and both Vet and tech left me speechless as it was that good.

Please please don’t waste your money on this site. They want me to continue to pay for my dog and my dog passed away! I get it if my dog was still alive they will send you a condolences. That means nothing and still continues to charge me for my dead dog. It’s not even worth it. They really don’t do anything . It’s a waste of money. They get one star only because they require it🤷‍♀️ From 0 to 10 there’s zero!

Was told it would be $150 to get a blob of earwax out of my dog's ear. It ended up being $495 and NO ONE mentioned the price increase until they asked me for my card information. They were here 10 minutes at most. FURIOUS!!! DO NOT USE THEM!!