VermontCountryStoreReviews of thevermontcountrystore.com

I bought special sheets for about $140.oo Saved them for special guests. After about 8 washes the top sheet tore. I mended it and each time I washed after that the sheet kind of shredded. When I called the store and customer service they said it had been too long(2 years to be fair) I explained that I had not used them often. She( Angela) said they did not even carry them anymore and nothing they could do. Just a gift card to order a different set would have been nice. No longer a customer. Buying local does not pay off with this company.

Placed an order in September. STILL hasn't arrived as of January 2, 2025. Reached out to them 4 times. They offered me a refund of 70% of ehat I paid. COMPLETE RIPOFF!

Customer service does not exist! If you need to return something, never mind! Just horrible ! They charge $179 for flannel sheets the JC Penney’s charges $59 for! Same identical product! Hope they go out of business!

The Vermont Country Store (VCS) appears to be a cheap, tawdry resale business -- purchasing Chinese junk, then representing it as quality merchandise. The size of the hat I bought was grossly misrepresented. Given the price they charged, I expected the hat to be high quality. No. It was packaged in China in a plastic bag. VCS placed that in a second bag, addressed it, and charged a high enough price that I expected it would at least be shipped in a box. Nope. Cheap hat -- cheap packaging -- third-rate reseller. The VCS must expect that most shoppers will not return an item. I did return the hat, and I'm hoping for a refund. One positive may be that I did not pay for return shipping -- but, I have yet to receive a refund. We'll see.

I placed an order... First time. I didn't get a confirmation email confirming the order. I called customer service the day after I ordered, and they not only couldn't tell me when it would be shipped?, I was also told that I wouldn't receive the order for 9 days???. It's coming from Vermont to Pennsylvania...UNACCEPTABLE... Goodbye Vermont country stores... First time customer, and last time customer. Horrible service.

This is just a warning make sure you are actually ordering from the Vermont Country Store official website. I ordered from a Vermont Country Store website on Facebook and it turned out to be a scam originating in China. I lost my money because it looked authentic

I ordered 2 pair of cotton pajamas. On one pair the "cotton" was so scratchy it's irritating. Cheap cotton contains "nano plastics" and really shouldn't be sold as 100%cotton. I wrote a review on those particular pajamas to inform vermont country store to check their quality. Customer service reached out then closed my account. So I'm warning people to be suspicious of ordering. Some stores work out, however, this one was a huge disappointment

I have been ordering from Vermont Country Store for years. I have loved their merchandise. But lately I can't login. I have called them; the person I talked to couldn't tell why and couldn't fix the problem. Needless to say, I won't be ordering from them in the future.