Cindy
Still waiting over 2.5 months with no news
UPDATE to the Dec 13, 2021, review below: I had a few back and forth emails with Ellie in customer service at the Uzzle, regarding the crazy delays in my shipment. She was very attentive, and actually fully refunded me for my order since I had not received my Uzzle game by Christmas (it was intended as a Christmas gift for my kids). She said that if it ever did arrive, I could just keep it. Well, it actually arrived on Dec 29th! The Uzzle game itself is great - exactly what I'd hoped for! Although I'm happy with the game, it took 3 months to receive it. So if you are patient and don't have a deadline, go ahead and get the game and you'll enjoy it! Thanks to Ellie for the refund. - - - - - - - I ordered the Uzzle (plus an extra set of pieces) on October 1st, 2021, and paid in full. It is now December 13th and I am still waiting for my delivery, which was supposed to be a Christmas gift. The link I received in the automatic email has indicated "Out for Delivery", with no further updates on it since Oct 11th. I am in Ottawa, Ontario Canada, but there is absolutely no excuse for this delay - even across the border. I work for Border Services, so I know that cannot be a reason. I sent an email to the company, but it bounced back saying "Message contains spam or virus". This situation seems suspicious.