Anna B.
Amazing company
Amazing company! Absolutely love their teas. Excellent customer service as well.

A leading producer of handcrafted whole leaf teas and the creator of Steepware®—innovative tools that make the premium tea experience easy and accessible. The company was founded in 2004 by Maria Uspenski, a cancer survivor drawn to the health benefits of leaf tea during her recovery. 10% of all sales are donated in-kind to cancer and community wellness programs. Certified B Corp | Woman-owned & operated
The Tea Spot (theteaspot.com) has 72 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Anna B.
Amazing company! Absolutely love their teas. Excellent customer service as well.
Susan
The tea spot will not stand behind their products. They hide behind an excuse, not being returnable, but other online T companies immediately offer a return satisfaction policy. I would have been happy even with a credit for this product, tasted stale, but customer service would have nothing to do with it, even my customer service rep at T Spot said I personally don’t like this either but I’ve learned to drink it
Response from The Tea SpotApr 21, 2024
Thank you for your review. We are sorry that you were not satisfied with your tea. A customer service representative will be in contact with you to assist. Thanks for trying our tea!
oxana
I ordered a pound of Moroccan mint tea from The tea spot . Thinking Im getting a high quality item. I was shocked when I received the product. The tea was practically a sand. mint and green leaves grinded to a sand. Cheap quality. Now Im stuck with a tea I can not brew.
Response from The Tea SpotApr 15, 2024
Thank you for your review of our Moroccan Mint tea. We are sorry that your tea was in less than perfect condition when received. Customer service will be in contact with you to offer assistance. Thank you.
Iva
Everything is great about The Tea Spot! Great tea, great experience and great customer service. I have ordered from their website multiple times and have never had any issues with shipping. It’s always been very quick and my packages have always been correct. The tea is of really good quality and I love it, so I keep ordering more, haha.
David L.
Great Tea, Great prices, Great website and customer service. I have been a customer for over 10 years I exclusively drink tea (about 1/2 gallon a day) and I sometimes buy bottled ice tea, but making my own is both the most cost effective and best quality. I have gotten from local stores and have either gotten ripped off from places like Teavana or lower quality and only slightly cheaper from local stores. The Tea Spot has the second best quality and variety to anywhere I have got (next to Dobra tea) but by far the best value. I subscribe to the the Green and Black tea clubs and use both their seeping mug as well as tea balls, and am always pleasantly surprised by the tea variety. The website is a nice web interface which I think is pretty and easy to use, and if you call their number, you will get a friendly person in under a minute. I wish I could afford to get more Matcha, but theirs is way cheaper than anywhere else for the same quality.
BoxerMom
These teas are so much better than the tea bags you buy in the grocery store. They stay fresh for a long time and provide great flavor no matter how long they've been sitting in the jar. I love how many different flavors they have. I've tried about 5 of them and have even given them as gifts!
Response from The Tea SpotOct 4, 2021
Thank you, we appreciate your kind words. Thanks for taking the time to leave a review. We're thrilled that you are enjoying our teas and even gifting them! Let us know if we can ever help. You can reach us on live chat, by email, or phone. Cheers!
Zak
Tea Spot is now my go to tea supplier. Awesome collection of green teas and other. I ordered several types of green tea and all tasted amazing. I have never been more pleased. Thanks for the service and the selection. Someone there knows something about tea. Love it!
Response from The Tea SpotMar 8, 2021
Thanks for sharing, Zak. So happy that you found us!
Karynna I M.
Tea is ok, but they do not list their nutritional values nor does the Customer Service have it. That's highly suspicious, eso from a company that calls itself healthy. Why hide that info?!?!?
Response from The Tea SpotFeb 9, 2021
Thank you for letting us know your concerns. We are very interested in adding this info to our packaging as well as online. We are actually in the process of adding nutritional panels to all of the teas that we sell in grocery stores. These are scheduled to roll out later this year. Most of our teas are blends of functional herbs, flowers, roots, and leaves from various botanicals, so we are very interested in getting the full panel of antioxidants per serving and mg caffeine per serving . Please reach out to us at [email protected] if you have any questions about your specific tea. I was unable to find you order in our system so I can't speak to that specifically. Best wishes!