The Tea SpotReviews of theteaspot.com

Response from The Tea SpotNov 19, 2025

Thank you for taking the time to share your experience, Telvis. We were able to connect with you directly and confirm that the sachets mentioned were purchased in 2021. Our tea sachets are made from plant fibers, which naturally break down over time, so we recommend enjoying them within two years of purchase. We’re glad we could send you some fresh sachets as a courtesy, and we hope you enjoy your tea. If you ever have questions or need support in the future, we’re always here to help.

Response from The Tea SpotApr 21, 2024

Thank you for your review. We are sorry that you were not satisfied with your tea. A customer service representative will be in contact with you to assist. Thanks for trying our tea!

Response from The Tea SpotFeb 9, 2021

Thank you for letting us know your concerns. We are very interested in adding this info to our packaging as well as online. We are actually in the process of adding nutritional panels to all of the teas that we sell in grocery stores. These are scheduled to roll out later this year. Most of our teas are blends of functional herbs, flowers, roots, and leaves from various botanicals, so we are very interested in getting the full panel of antioxidants per serving and mg caffeine per serving . Please reach out to us at [email protected] if you have any questions about your specific tea. I was unable to find you order in our system so I can't speak to that specifically. Best wishes!

Response from The Tea SpotFeb 9, 2021

Hi Milan Noise, I am sorry to hear that you have struggled with our online experience. Was the issue with checkout or international shipping? Feel free to reach out to our customer service team at [email protected]. We are happy to help!