The Tea SpotReviews of theteaspot.com

The Tea Spot provides the highest quality products available and absolutely amazing customer service. Getting both from one place does not happen by accident! There are so many, really delicious and organic choices, high-quality looseleaf tea and a ton of information about their products and about tea in general. I have a handful of favorites and highly recommend trying a wide variety of flavors, there are so many! And it’s delightful to know if I use a tea sachet it’s nontoxic! I’ve contacted customer service a couple of times with general questions about products and always been pleased with the interactions. I’ve only ever encountered customer service once with a product I didn’t care for and they treated me so well, they made my day. I’m so grateful to have this.”spot” in my day, every day. ❤️

Quite Good! Nice place.

The Tea Spot has consistently been wonderful, but on my most recent order the infuser I recieved (as a free promo btw) came bent out of shape. I responded to the email for the order and recieved an almost immediate response sending me a new one along with an additional free gift. I was already over the moon with The Tea Spot as a company, so now I must be at intergalactic levels of happy with the professionalism here.special shout out to Angie for the expedient and professional service.

The Tea Spot quite simply has wonderful, quality-sourced teas that taste delicious as well as supporting good health! I value the emphasis on the tea leaves or herbal ingredients rather than a lot of added "natural flavors" . Customer support is awesome (and still features real people)! I've been a customer for around 10 years.

Amazing. Wonderful.

THE Tea Spot. The word "the" should be in all caps because they really are second to none. The freshness, the assortment, the flavorful tastes, the aromas, the seasonal options, the Steepware, the samples and discount codes in every order, the website, the rewards program, the promotions and dont get me started on the customer service! Questions, concerns and suggestions are answered and addressed promptly and you feel as if you're speaking to family. Truly, they are one of America's best companies even outside of the tea.

They are really fast to help and are really helpful and mindful. All of their products are really good quality.

I needed a replacement tea strainer/infuser basket for my Tetsubin tea pot. I emailed customer service after trying to find a replacement strainer elsewhere. Angie let me know it was not available on the website but could send one out for a small charge and shipping. She even setup the order so all I had to do was enter payment details. Quick turnaround and great customer service.