The Spanish GroupReviews of thespanishgroup.org

They have a great customer service. Their services are accurate, fast. I higly recommend them.

Disappointing experience and felt like a bait-and-switch. I used their website quote tool to price my document translation, placed the order, and then was contacted afterwards and asked to pay more due to a price change. They advised cancellation was an option, so I requested to cancel straight away. Instead of processing it, they stalled and kept offering “discounts” against the increased price. After multiple follow-ups from me, they stopped responding entirely. I ended up using another translation service who delivered with no issues. I wouldn’t recommend based on the lack of transparency and communication.

I needed certified translations to request my uncle’s death certificate in the U.S. When I asked them to wait before proceeding, they respected that and did not pressure me. Communication resumed only when I contacted them again. The documents were delivered online as agreed, and the overall process was smooth and professional. I appreciated the respectful communication throughout.

The Spanishgroup Team is my first time discoverying Team. The is real and amizing. The is well coordinated. The Team is trust worthy. They mean what they say and they what they will do with no time waisted. The translation they did for me was done as if I was face to face with them. Every request. Every question was answered, every error was corrected as needed, I am very, very satisfied with their work. Again I am glad. You are my friends. God bless you all. Thank you..

Extremely disappointing experience. I submitted two documents for a USCIS visa process, which is time-sensitive. I later used their own system to request a revision after uploading the correct documents and emailed to confirm they were legible;something they explicitly confirmed. Despite this, they translated the wrong documents. I provided screenshots and email proof, yet it took over a week for them to “investigate,” only to then demand an additional payment (more than double what a new request would have cost) despite the error being entirely theirs. My case was clearly mishandled internally, as I was repeatedly asked for information I had already provided. After another week, they again "investigated" and demanded payment and then claimed the document was “not legible,” contradicting their earlier confirmation and asking me to transcribe it. I ultimately used another translation service, which translated the exact same document within 24 hours with no issues. Given the urgency of a USCIS process, this level of delay and incompetence is unacceptable. I regret using The Spanish Group and would not recommend them.

Very, very shoddy work. I would NEVER use them again for any important translation, especially if it's a document I need to submit to any government agency. First let me start off by stating that I myself am a Federally certified Court Translator & Interpreter for Spanish/English. I do legal translations every day as part of my work. My wife needed her Spanish birth certificate translated into English but due to conflict of interest rules imposed by my job I myself am not allowed to officially translate any documents for my immediate family members, so I went with these guys. Long story short, I sent their work back 3 times until they finally got it right. It turns out that whoever did the translation kept insisting on translating "ciudadano estadounidense" into "American citizen". You cannot use "American citizen" on an official document, because American is a generic term that applies to anyone born in the Americas. This translation job was for a document that was to be submitted to the U.S. Department of State. The correct translation in this case would be "U.S. citizen". After sending their translation back for correction twice, the guy that did the job sent me back the exact same translation he sent originally UNCORRECTED both times, the second time he sent it back he cut & paste in his email the dictionary definition of "American" from some random dictionary to show that "American" and "U.S. citizen " mean the same. Yes they do; COLLOQUIALLY, but NOT on an official legal translation! So I in turn sent him a copy of the U.S. Department of State rules that govern correct use of terminology in official legal translations, after which I finally got back a useful translation. Obviously the translators they use are subpar at best. Now let's talk about their SPAM. Oh my God, ever since I used their services they bomb my inbox every day with spam, even several times per day. There's no Unsubscribe option included, their Send Feedback link doesn't work and they offer no way whatsoever to contact them by email. In other words; not only are their translations bad, but they're EVIL as well!

Excelente servicio he trabajado más de 3 años con ellos y todo súper bien responden rápido te ayudan en todo son súper profesionales y rápidos muchas gracias por todo seguiremos trabajando de la mano

The Spanish Group did a fantastic job on the translations I needed!! They provided a professional and amazing service. Fast and reliable. I appreciated it so much! I highly recommend it.