thesocialcat.comReviews of thesocialcat.com

I love to work with you. You guys are great, answer me fast for everything appreciate it.

Such an easy platform to use. I launch a campaign and immediately connected with passionate content creators ready to bring my brand to life with photos and videos. I also love how I can be flexible with my compensation models. I will continue to use Social Cat to scale.

I tried social cat as a small custom clothing business for a month and did not renew. Overall my experience was ok, but some of the creators were terrible to work with. So many were unprofessional, didn't read the contract and provided subpar zero-effort content. Some also lied about posting their content days or even weeks before they actually did. Some of the creators on the other hand were wonderful to work with. I just wish Social Cat had a vetting process for the creators they allow on their platform. Their customer service is also not great. I had a creator lie about my product causing a rash because she didn't want to create the agreed upon videos. She even wrote me a scathing review full of lies and Social Cat's team refused to take it down. Overall for the $200 I paid I wouldn't recommend them.

I signed up for the free trial and forgot to cancel before the premium started AND I hadn't used the service at all. I kept trying to log in but it wouldn't work and ended up getting frustrated and emailing them directly. Come to find I typed/registered my email address wrong with one extra letter. They were quick to respond, provided a refund and offered the free trial whenever I am ready to try their service. Well-handled and great communication.

SocialCat had been the ONLY influencer app that has worked for me and actually sent samples! It's very user friendly and the Brands that you connect with are amazing. There's one on one messaging, a nice dashboard to show your stats and even little goals to earn badges. I recommend SicialCat to everyone!!

It's decent platform and very user friendly allowing you to start finding influencers quickly that match your company. Customer service is friendly and quick to respond to your queries. I went over the trial period and my card was charged, but they were quick to refund me and understanding that it wasn't the right moment for my company, will be back in the near future. Thanks

Something is wrong with their cancellation system. I cancelled my account two months ago, and they resubscribed me without my consent. Now they won't return my money. Their system does not send cancellation emails so make sure you take a screenshot when you cancel your subscription or they will keep charging you until you email them.

During the free trial period, I was unable to get the full experience. I dealt with unresponsive influencers, and the one influencer that I did collaborate with was dishonest about receiving my product even though message receipts were on the account. The company was generous enough to extend my trial for a couple of days while I tried to reach the influencer. My subscription accidently renewed, but due to the various issues and it being only the 1st day and 1st month of the subscription, the company honored a refund.