thesocialcat.comReviews of thesocialcat.com

We recently signed up for this service and decided to pause it for now after a few months of use. When attempting to cancel the subscription, the option presented was "Delete account?"—a confusing and misleading prompt, especially since there was still active time left on the subscription. This phrasing seems designed to discourage cancellations, which feels like a deliberate effort to retain users through unclear communication. While I may still use the service for the remainder of my subscription period, I strongly encourage the company to reevaluate its user retention strategies and prioritize transparency. Clear, straightforward options for managing subscriptions are essential for building trust and fostering good business practices. I will change my rating if they change practice to reflect what's actually going on [to the user].

The idea is good. But people suck and social cat does not make sure these 'so called' influencers don't take your money/product and run. I worked with 11 influencers over 2 months and 4 of them received the product but never did a video or gave me any explanation. Just took my stuff... out of the 7 creations I did get 1 of them was horrible and 1 of them they just sent raw video. No content posted. I did make a connection with an influencer that loves our products and we will continue to work together and that is why I have 2 Stars and not just 1 Star

-Most of the influencers have very low engagement. -You cant see but most seem to have audiences abroad or only ugc followers. All i got form my collabs was alot of requests for free products - Only in my field but there is very limited options for more upmarket fashion. Most creators put effort in my didnt create good content. There was 3 out of 11 people that created good content. I had 15 connects but found no one suitable for the other collabs I had available - Influencer stole my product. Despite there being a contract in place there is no protocol for this. You just lose you product and they stay on the site.

This seems to be not a good platform for businesses who pay for their service and only decent for microinfluencers. The posts I got were not good and pretty embarassing. I would not recommend for a business.

I have been on the platforms for 3 months and I have worked with about 4 influencers. Only one influencer has delivered. Two became unresponsive after the package was delivered, one is still pending. I reported the issue to Social Cat and under their terms they are suppose to remove the influencer if they don't deliver according to the contract. However, when I reported the case, they responded saying I should move on and find a different person. The platform wouldn't even let me leave a review on my experience with the influencers. Another issue is, the platform isn't user friendly; how the platform works is you select a button at the top for each phase on the contract with the influencer, but the button is not accurate; after you send a contract, the button at the top says 'pending shipping', but the influencer hasn't agreed to the terms yet. Instead the button should be 'pending agreement'. After you send the package the button says 'content published' but if the influencer has not published the content there isn't any button to address it. You have to send an email to support and sometimes they take 3 days to respond. Back to the influencer that delivered on content, it was good content, but it didn't bring traffic or conversion. Mind you this influencer has thousands of followers, good reviews. All this to say, as a small business if you are looking to increase brand awareness or increasing sales, I don't think this is the best option for you, at least not through this platform. It would take giving away your product to at least 20 - 30 influencers to see some impact, because most of them may flake and it will cost you inventory. If you have a small inventory, you're best off doing ads.

The service is sophomoric and seemingly unethical. Based out of Romania, this tiny company has hit or miss customer service, where sometimes they don't answer you at all. Their interface is wonky, expect things like a convoluted API system to connect your social media profiles, and then template letters from staff how to fix, vs. addressing the specifics of your question. The first ever brand deal they sent me was an illegitimate one, as it was a company asking for a paid Amazon review, which of course is strictly forbidden by Amazon. Social Cat didn't even acknowledge this and seemingly kept the brand deal up despite it being an FTC violation. I also weirdly got invited to brand deals before actually being accepted into the service, is which is an odd way to do it, and jerk the influencer around. Lastly, your account can meet all the criteria outlined to join them and be accepted, and they can and will email you back that you "didn't meet criteria" but you won't be told what that is. So in my case, I was actually told by customer service "Improve your account", but I wasn't actually told what that even meant or what had missed in the first place, given I already met their requirements listed on the site. If I had to guess, I have a gut feeling that they will come back to respond to this review, claiming a falsehood of some sort. If that happens, I will show the emails that transpired.

I used this for several months for my business, the actual idea is great but unfortunately the 'influencers' were just keeping the products, and insulting me after i politely asked if they have any issues with content making after 4 months e all others took around 2 months to send me just a simple picture of them wearing my product - the app is very expensive too, around 40-50£ The content they provided was very very poor quality and i just had cancel this idea and produce my own picture... was very excited about this but didnt work out unfortunately

i used Social Cat for my online business. The 2 influencers I used were responsive and did what I asked. The problem was however that they are too small, and their audiences are not engaged so i had no results from the posts at all. Also, I noticed about 90% of 'influencers' have likely got inflated follower numbers and use bots, so anything they post is useless. Social Cat don't vet the influencers so there are a lot of people on there who just want a freebie. Make sure you look at an influencers profile, and you'll start to notice most just post garbage and have fake followers.