Joe
Admission process
I was the referring clinician for my patient. All I was able to do was experience the admission process. My initial call was great, there was good follow through from the admission team. The hand off went well and they were knowledgeable about the program and attentive to what it was I said I needed for my patient. After I had discharged the patient I got a phone call from someone named Lisa, she was kind of rude, and didn't seem to know what it was I had already done, and didn't really listen to what I had said was already set up. Other than that, great process referring a patient to you. Will definitely keep you in mind moving forward.