TherapyNotes, LLCReviews of therapynotes.com

Therapy Notes keeps me organized and simplifies everything.

May is Mental Health Awareness Month and I wanted to take the time out to say a BIG THANK YOU to TherapyNotes for allowing me to do what I do with peace of mind! As a private practice clinician I appreciate the access to DSM-V diagnosis codes and prompts that are included for efficient note taking. Even more, TherapyNotes assists with billing for Insurance claims. If you are a clinician that would like to have rock solid documentation and assistance with billing & claims then TherapyNotes is an ideal fit!

Thanks for streamlining our processes.

Therapy Notes is easy to use, much more intuitive than other programs I have tried. Additionally, their customer support is excellent.

Therapy Notes does a great job managing the back office aspect of my practice (credit card processing, billing, insurance filing, and, of course, therapy notes). The best part has been the reminders to create and update detailed treatment plans and to make sure I have gotten all my initial paper work. Thanks for keeping me on task!

I love TherapyNotes! It has streamlined my practice, saved me so much time, and resolved my insecurities about being up to date with documentation. Customer service has always been very quick and reliable. Pricing is outstanding. Thank you TherapyNotes for truly making my life a little easier!

Therapy notes has been straight forward and very easy to manage; has made my job much easier!

There are some major issues that business owners should be aware of. While the program itself is sleek, user friendly, intuitive, and encompassing. Some major issues include accounting inaccuracies. The most costly one for business owners is that any refund issued to a client, or a redacted payment by insurance, is only reflected on the actual date of service. So if you have already paid your therapist months ago for that session, and pull an income report for this current payperiod, in which you issued the refund, you will not find it. It gets deducted, on paper, from the therapists income at the date of service, not the date it was issued. So you can't easily deduct the refund back from the therapists pay using their accounting features. Another major issue is diffulty navigating the calendar if you are scheduling for many therapists at once. We have 12 therapist and there is no way for the system to identify regular openings on a therapists scheduled without looking at them one by one on a week view of multiple therapists on a day view but you still must scroll through week to week to make sure it is a consistent opening if you like to schedule that way. Our previous system would allow us to search slots by selecting AM, Afternoon, PM and Morning, Day, Evening and it would present all the options available like "12 upcoming slots on wed. at 9AM with Sam, for example. This one is extremely cumbersome when locating slots. We made several attempts at working with TN to resolve these issues but after over a year they are still not even in the queue. They roll out lots of little stuff but the big things don't seem to ever make the list. If you are a serious business owner consider that these things may cost you considerable time and money in the long run.