TherapyNotes, LLCReviews of therapynotes.com

Therapy Notes is the most Outstanding clinical documentation & billing software system I have ever used. It's "Ease of Use" is exceptional. But during times it may be difficult to solve your problem on your own, TN has a Rapid Customer Service Response Time (typically 24 or less via email), in addition to a vast array of Tutorials to access that are clearly written and easy to follow on just about every topic imaginable. I love having access to a knowledge-based library this comprehensive that I can utilize at times I need to look up a quick procedure I had forgotten or for when I need an answer quicker than it may take for TN to respond (NOTE: I'm referring to an email response!) You do have the option of calling the TN support team and receiving instant customer service from a friendly, patient TN support representative. One thing I love is that in the 4-5 short months I've been using TN, I've had to contact Support for a number of matters, as I am a new, first time practice owner. It's very comforting to be greeted by or responded to by the same set of people on staff to assist me. The consistent low turn over rate says a lot about the management of a company and the staff at TN genuinely make me feel as if they're getting to know me and my company/account personally. Some of the actual features that has made my job easier by switching to Therapy Notes is their multiple drop down menu features for Clinical Interventions, or the History drop down tap, which you can click on during a session with your Client to instantly review their status from their last session. Scheduling is a breeze, Billing is effortless and the Patient Portal is exceptional. The features are endless and I can't rave about it enough. Not to mention, they take ALL suggestions for improvement into consideration and actually respond to those requests with gratitude while providing you feedback on your request. IF YOU ARE LOOKING FOR A SIMPLE, YET THOROUGH AND COMPREHENSIVE SYSTEM DESIGNED SPECIFICALLY FOR THE MENTAL HEALTH PROFESSION, THEN THERAPY NOTES IS THE ONE TO CHOOSE. HANDS DOWN, IT HAS MADE MY JOB SIMPLER AND HAS FREED UP VALUABLE TIME IN MY LIFE THAT I CAN NOW ALLOCATE TO MY FAMILY OR OTHER AREAS OF INTEREST. STOP RESEARCHING NOW! I personally signed up for the 30 day free trial to 5 or 6 different systems simultaneously when trying to make my choice as to which company to use. THERAPY NOTES IS ALL YOU NEED. Enjoy!

We use TherapyNotes for our practice and simply love every aspect of it. It's comprehensive, yet simple to use. The integrated billing is a breeze and the support is top notch. I would have no reservations recommending this product to anyone in the field. Dr. Joshua Eudowe

An excellent practice management app. I have been using this in my private practice for months and it is much more intuitive and seamless than any other system I have used my 2 previous practices. TherapyNotes consistently pushes updates for issues that arise in the software as well as overall site improvement. The billing is much less complicated than other systems. Intakes, treatment plans, an therapy progress notes are all intuitive with easy prompts. All notes may be easily accessed after upload to the secure cloud. The system is extremely helpful with the all new ICD-10 codes as well. There are too many features to note everything about TherapyNotes, not to mention the outstanding customer service and technical support. I highly recommend!

I love this program, easy to follow, easy to keep up, great drop down's, tech support is great.

very easy to use and user friendly. Customer service is great.

I am a solo practitioner, mental health counselor. TherapyNotes has been a godsend for me, well worth the reasonable price. It makes note writing very easy, TherapyNotes provides prompts and reminders to make sure I complete necessary tasks such as updating treatment plans, and completing a HIPPA agreement for each patient. I can access records of a patient very quickly, and easily scroll down and find past notes. TherapyNotes also has a great billing component allowing me to bill through TherapyNoes and also to easily print out billing statements to mail to patients.

Awesome Tech Support; readily available, patient, knowledgeable, and always eager resolve issue(s). If an organization and/or company is considering Therapy Notes, they need to get on board, immediately! Maneuvering through the program is made easy by accessing the "Help" function which includes a wealth of information (my favorite includes the tutorials). Keep up the great work, Therapy Notes, your efforts are greatly appreciated!

I have a small therapy practice of five licensed clinicians. We are all extremely busy and were bogged down with systems administrative tasks when we were using our previous scheduling and billing vendor. I couldn't believe how seamless the transition was and how intuitive the system is to use. No longer did we have to be systems engineers just to complete our scheduling and billing. TherapyNotes reduced our administrative time exponentially, saving us time, money and frustration. The response time from our account manager is superior and my questions are always answered in a very prompt manner, usually within a couple of hours.