TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
3,113 approved reviews, newest moderated first
Cara C.
Albert spent an extraordinary amount of time taking me through the TherapyNotes sytem and helping me learn how to use the system, practicing with a fictitious client. The tech support available from TherapyNotes is Outstanding and invaluable for someone like me who is definitely not super skilled in the use of technology.
Response from TherapyNotes, LLCOct 12, 2021
Cara - Thank you so much for your honest review! We really appreciate it!
Cara C.
Albert was fabulous. I have been struggling to get my documents imported to Excel for days and could not figure out how to transfer my TXT files to Excel in a manner that would allow you to import them to therapy notes. Albert got on with me and within a few minutes was able to configure the data in Excel so that it could be imported. I really appreciate the help from Albert at Therapy Notes.
Response from TherapyNotes, LLCOct 12, 2021
Cara - Thank you so much for your review! We are so happy to hear that Albert was able to help resolve this issue! We think he is great too!
Ellen S.
It is a great program and everyone is always helpful!
Response from TherapyNotes, LLCSep 15, 2021
Ellen - We really appreciate your review! Thank you!
Susan G.
Excellent customer support!
Response from TherapyNotes, LLCAug 20, 2021
Susan - Thank you so much for your review!
Tracy G.
Therapy Notes support is excellent. Each support person had been very knowledgeable and helpful. Albert was especially helpful in taking time to address some very complex patient billing issues. I highly recommend Therapy Notes to other providers. Thank you.
Response from TherapyNotes, LLCAug 19, 2021
Tracy - Thank you for your review! We are so happy to hear that you feel supported by our Success Team!
Diana L.
TherapyNotes has been so user friendly. It is the perfect electronic health record for my practice that allows me also do my billing and utilize telehealth services. It has everything. Also, the support has been amazing.
Response from TherapyNotes, LLCAug 19, 2021
Diana - Thank you so much for your review! We are so happy to hear that TherapyNotes is a perfect fit for your practice!
Armina D.
My experience with switching EMDR has been AHMAZING! I have spoken to several people and they have been a delight, so kind and extremely patient and helpful! My Implementation manager is Rachele and she has been so helpful. Not pushy, but very supportive. I spoke with Brian for about 1 hour a few days ago and had something like 15 questions. He answered each and every one of them with ease.
Response from TherapyNotes, LLCAug 19, 2021
Armina - Thank you for much for your review! We are so happy to hear that you feel supported by our Success Team!
Camille M.
I have been using Therapy Notes for almost 2 years now. It is a great platform, easy to use, and with great customer service. The agents reply very fast, they try to address the issues the best they can and I have seen great improvements and upgrades in the last year. There is still space for the better, especially with the Telehealth options, but in general, this is a great platform that I recommend to anyone.
Response from TherapyNotes, LLCAug 19, 2021
Camille - We appreciate your review! We work hard to provide the best support possible, and we are happy to hear that you feel supported! As always, we appreciate your feedback, and we will continue to release updates and improvements for our Telehealth platform!