TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
3,113 approved reviews, newest moderated first
Jane C P.
In making a call to CS, the queue was long and I left my name and number for a call back. Trent returned my call quickly and we resolved several accounting issues that he was well trained to address. Not only was he chipper and helpful, there was no strain in his demeanor that might reveal the enormous stress I suspect everyone at TN is experiencing. Kudos to the extra mile of self care everyone needs right now, as well as extending that compassion to others!
Susan M.
Whenever I have reached out to Therapy Notes for support they are always helpful, friendly, and professional.
Lisa R.
I have long appreciated the ease of use and support but their management of the Change crisis has been even more impressive. They are continuously adding features and listen to clinicians about what we need. The customer service is the best and their communication during this mess has been outstanding.
Erin M.
TherapyNotes is an outstanding company. Their customer service, clinical ethics and commitment to privacy and security, and their dedication to constantly updating and improving their platform is truly unmatched, in my view. I have used many other EHRs and use many other tech platforms to run my therapy business, and TherapyNotes is by far my favorite. Not only all of that, but they have absolutely outdone themselves responding to the Change Healthcare disaster. Well done, TherapyNotes, and thank you so much!
Tamara G.
Always very helpful and patient
Helema B.
Every person I've ever spoke with at Therapy Notes has been amazing (from the start during the free trail up until now). Very helpful, and willing to follow-up to make sure that you are confident with the process they supported you in, which help me to feel comfortable with a new platform for my practice. They're very responsive in a timely fashion and provided as much training needed. I would recommend Therapy Notes to everyone 100%. Thank you for being so accommodating Therapy Notes.
Michelle W.
TherapyNotes has friendly and efficient customer service. They go above and beyond to help and provide easy instructions to follow.
Angela E.
I contacted customer service for assistance with a complicated issue involving merchant payment processing. The support team went above and beyond to assist me. Everyone I worked with was meticulous, kind, and prompt in their responses. I worked in customer service for 6 years, and I can say that the customer service at Therapy Notes is among the best I've ever experienced.