TherapyNotes, LLCReviews of therapynotes.com

We've been using Therapy Notes for several years now and have continued to have a great experience with the program and the company. The program itself is super easy to use. Customer service is always very prompt at answering emails with complete and easy to understand responses. They are also very pro-active in solving issues that come up.

I have been a Therapy Notes user for more than three years, and I have been impressed with the ease of usability and the functionality contained within the application. I was able to quickly use Therapy Notes and gain a comprehensive understanding of its functionality without any extensive training. The application is highly usable. The Therapy Notes team continues to amaze me as they are continually enhancing the functionality and providing updated releases. I cannot imagine doing my job without this application assisting me along the way. Keep up the great work Therapy Notes team!

My interactions with Therapy Notes support team has been fabulous. They are easy to work with… straightforward step-by-step, instructions., easy understand, and pleasant.

I love the ease of Therapy Notes customer support. They are very patient with me when I call as I am not at all tech savvy. I have had a ton of questions being new and they have answered everyone. I also love they send a follow up email to review what we went over. Definately would recommend them to anyone who needs full service EHR thats easy to navigate.

The TherapyNotes platform saved my career. Their HIPPA compliant software made it possible for me to keep working when my options felt bleak. If there's a wifi connection, I can work. No paper. No files to maintain. No limits...just opportunity and support to provide therapy to people in places where no other services exist. The organization of tasks keeps ME on task. The progress notes and treatment plan formats keep me compliant with any chart audit that insurance might require. The cost is only a fraction of what my office overhead used to be. The assessment forms are based on best practice standards of care. And, when you need support, (which rarely happens), it's quick and easy to reach out. The response is courteous and professional. I literally have nothing but praise for TherapyNotes.

Therapy Notes has the best customer service I have ever experienced. They are always kind and helpful. They also summarize each call and follow up with an email.

Tina was helpful, prompt, and friendly. She was insightful to my presenting issue (which was with Cardpointe, not directly TN) and she helped accordingly! She also followed up with communication the following day to confirm the issues were resolved.

As a psychologist who has worked in hospitals, community mental health and large and small scale behavioral health care clinics, Therapy Notes (TN) is the best EMR I have ever used! As a new practice co-owner, we did extensive research before choosing TN and I am so glad we did, TN makes it very easy to setup new patient accounts, complete notes, schedule sessions, submit billing, and track work that needs to be completed. We are especially pleased with the customer support service we have received and have found TN to be open to our feedback about potential improvements.