Ceaton
Excellent Customer Service
Excellent customer service and relatively easy to use the program!! I believe as I become more familiar with TA running my practice will be a breeze!

TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi
TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ceaton
Excellent customer service and relatively easy to use the program!! I believe as I become more familiar with TA running my practice will be a breeze!
ACC
We are new to Therapy Appointment and have seen much improvement from our previous platform! Particularly in the area of billing. The reason I did not give 4 or 5 starts comes down to the documentation portion. I was told they will be releasing new features later this year, but up to this point it has not been easy to navigate the custom forms features specifically for treatment plans, progress notes and diagnostic assessments. They have a variety that can be chosen from, but we have specifics on our forms that we needed and have had difficulty making our own.
Stephanie Sweda, L.
I am a brand new, part-time, online, private practice. I have researched all of the available platforms. I am so grateful to be able to access the tools of TherapyAppointment.com for just $10 per month until I get my practice off the ground. TherapyAppointment offers the most value and is very user-friendly. I also appreciate the contact from support and the informative videos. I love the ability to create my client forms. Thank-you.
Sara
Just started using it about a month ago, and so far we’ve been very pleased with TA. The reps were very helpful getting us started and answering lots of questions. The program is easy to navigate.
Kathy
Easy to set up and use. Responsive tech support
Tina
Awesome customer support and easy to use
Customer
Customer support is quick to answer questions which was greatly appreciated. Only platform I could find that has a "low volume" plan to not break the bank for those doing this as a side business.
M D.
Two separate experience with two different “doctors” who seem to have NO training or understanding of the technology and are just too confused to even want to get involved in how the patients are stuck in nowhere land between two orgs passing the buck while collecting some percentage of the benefits. Meanwhile I don’t even have the option to purge my records or receive ANY assurance of their safeguarding my private information! What a scam even if they are “legit”! I want my files purged. How do I handle that with shysters on both sides of the equation?