TherapetMDReviews of therapetmd.com

I ordered this in October. just opened one for use this Dec. the diffuser has yellow beak like button you click to light up to show it working But it would not light. when it finally did work the smell was so bad it affected my nose so bad that I had to unplug it. I sent an e-mail asking fr the info to where to return it within their 30 day time frame but the reply from John reads In addition to our standard return process, we offer a 45% partial refund as an alternative option. Instead of returning the items, you may find this more convenient. I sent a reply back that I wanted the return address and wanted full $71.74 refund for the return of all the items unopened. I find it strange that there is no manufactured by info on any of the instruction paperwork or the box. a second reply from John was to offer me a 50 % partial refund which I replied I want a full refund. He said it was being processed, Still no return address for the product. Update dec. 15, 2023: finally received a refund for product. it did not have to come to this if a refund was given right away instead of all the hassle. Was told to keep the product or give it away. I will try to find some cat owner who wants it. I just can't handle the smell. Thank you Therapet.

After using TheraPetMDs pet diffuser, I wanted to share my experience with other users about this product. For starters, the product does work. The diffuser was able to stop a lot of my cat's fights within the first few days of using it. On the other hand, I found a lot of what the product claimed to be wasn't accurate to what I experienced. For starters, the liquid dried up a little over two weeks, for me, and not the 30 days in which it was supposed to. The price of refills is too expensive. especially if the liquid isn't going to last 30 days like it is supposed to. The last thing is that, for me, the diffuser didn't want to stay in the plug, so it was difficult to consistently use. All of that being said, I will continue to use this product because it does work. Just some inconveniences.

I am giving this a 3⭐️ only because it hasn’t stopped one of my cats from being aggressive but it surely has curtailed them. He doesn’t bother my other cat nearly as much, so this is a plus. I will continue purchasing these defusers. Plus the calming spray I also bought really calmed one of my cats as I crated her to go for a vet visit.