TherapetMDReviews of therapetmd.com

4.43,136 reviews
Pet Stores
30 N Gould Street, Sheridan, Wyoming

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TherapetMD

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About TherapetMD

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!

TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: therapetmd.com
Website: therapetmd.com
Category: Pet Stores
Location: Sheridan, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TherapetMD reviews

Showing 2,466 reviews with 5 stars · Clear filters

Jessica K.
Nov 18, 2024
Great customer service
I haven't been using the plug ins very long, but one of them had an odd burning smell. I reached out to customer service and they quickly responded. We worked it out and they're sending a replacement plug in. They were very fast with their replies and I'm overall really happy with their customer service.
Response from TherapetMDNov 19, 2024
Hi Jessica, Thank you for sharing your experience! We're glad to hear that our customer service team was able to assist you quickly and provide a resolution. Your satisfaction means everything to us, and we’re happy we could make things right. If you need anything else, don’t hesitate to reach out! Best Regards, Dawtie of TheraPetMD
Lynn E.
Nov 18, 2024
TherapetMD order
I have ordered from the website before and I appreciate the fact that there are often sales on the products that I would like to purchase. The website is very easy to navigate and the product that I purchased has been helpful for my cats! We use the cat calming diffuser and it really helps for our two male kittens!
Response from TherapetMDNov 18, 2024
Hi Lynn, It's wonderful to hear that you've had such a positive experience with both the website and the calming diffuser! It sounds like the diffuser has made a noticeable difference for your two male kittens, which is fantastic. It's always great when a product works well and when shopping is made easier by frequent sales and a user-friendly site. Thank you for sharing your experience! Best Regards, Dawtie of TheraPetMD
Christina Y.
Nov 18, 2024
Happy Cats
This product is wonderful as it has helped my two cats love eachother. I brought my second cat into our home recently causing my first cat to act out by spraying and misbehaving. After purchasing this product, my first cat did not even seem to be bothered by my new cat at all. It helped my first cat to show more affection to the whole family. My cats are happier and it shows. I'm so thankful for this product!!!!!!
Response from TherapetMDNov 18, 2024
Hi Christina, Thank you for sharing your experience! It’s wonderful to hear how this product has made such a positive impact on your cats and your home. Helping your first cat adjust and become more affectionate with the whole family is such a big win. Happy, harmonious pets truly make all the difference—so glad this worked out for you! Best Regards, Dawtie of TheraPetMD
carrie anne G.
Nov 17, 2024
One of my packages arrived damaged
One of my packages arrived damaged. They took care of it immediately with no issue. Excellent customer service.
Response from TherapetMDNov 18, 2024
Hi Carrie, Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD
Mary J.
Nov 16, 2024
Three Rat Terriers
With three young rat terriers, I thought that we would always have some level of aggression. But no, we have been using your product for a month now and I believe that I have seen a change in their behavior with each other. I just purchased more.
Response from TherapetMDNov 18, 2024
Hi Mary, Thank you for sharing your experience! It's fantastic to hear that you've noticed a positive change in your rat terriers' behavior. Managing aggression can be so challenging, but it sounds like you're creating a more peaceful environment for your pups. We hope the improvement continues—you're doing a great job! Best Regards, Dawtie of TheraPetMD
Lana C.
Nov 16, 2024
Some of our cats were using the cat…
Some of our cats were using the cat bathroom as an entire litter box and choosing to urinate on the floor when I used Therapet MD, they no longer urinated outside of the litter boxes. I knew it worked when we had all of the diffusers plugged in and turned on but time had passed and I did not re-order. I made a point to re-order today because no matter how clean the cat boxes were, there were still the unwanted behavior and the Therapet MD pheromones kept those boys calm therefore they were using the litter boxes as designed.
Response from TherapetMDNov 18, 2024
Hi Lana, Thank you for sharing your experience! It’s amazing how Therapet MD made such a noticeable difference in your cats' behavior. Keeping the boys calm and focused on the litter boxes is such a big win, and it’s great that you’ve made a point to re-order. Sometimes it really is about finding the right solution to create harmony in the home. Best Regards, Dawtie of TheraPetMD
Lashelle F.
Nov 16, 2024
I couldn’t figure out how to stop the…
I couldn’t figure out how to stop the peeing from my dog and I used this and he’s done so good and seems much calmer. So I just ordered more!!
Response from TherapetMDNov 18, 2024
Hi Lashelle, That’s amazing to hear! It’s such a relief when you find something that truly works. I’m so glad your dog is calmer and the peeing issue has improved. Consistency really makes a difference—great choice ordering more! Best Regards, Dawtie of TheraPetMD
Lou L.
Nov 16, 2024
They responded quickly about my order…
They responded quickly about my order that i didn't receive . I trust they will correct my problem. Thank you
Response from TherapetMDNov 18, 2024
Hi Lou, Thank you for your patience and understanding! It’s great to hear that they responded quickly to your concern. Trusting the process is key, and it sounds like you're in good hands. Hope everything gets resolved smoothly! Best Regards, Dawtie of TheraPetMD

TherapetMDReviews of therapetmd.com

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