Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Every night like clockwork, my dog would get up and just pace around for no reason. Ever since using these diffusers, he actually sleeps through the night. I can't believe how much of a difference it made.
JA
Jack
Bets thing for new pet introductions
When I brought home my new kitten, my older cat acted like the world was ending. Nonstop growling and hiding under the bed. Someone recommended these plugins, and within a week, the tension had completely changed. Now they play together all the time. Lifesaver.
SV
Sheila V.
New customer experience
I placed an order for the first time, which I thought was a kit, but it ended up being just the refills without the diffuser. That was my oversight. I heard only good things about the product, however, the downside was the delay in shipping. I reached out customer service, via email, and explained my situation. I was contacted by customer service rep, Khelsy. She was very pleasant and understanding, and in the end, she said I could either return the items or would give me the option of a refund on a discounted price, so that I could actually purchase the diffuser without adding to the cost of what I already paid. Providing me with options and the exceptional customer service provided by Khelsy, I opted to take the discount and submit to purchase the missing piece to the kit. In no time, the refund was processed and the situation was resolved. I truly appreciate the exceptional customer service and the quick response time provided. I can’t wait to receive the diffuser, so I can try out the product. If it’s anything like their customer service, I don’t think I’ll be disappointed.
DA
Davi
I tried two other brands before I found…
I tried two other brands before I found therapetMD for my cat. It really had a good impact on him compared to the others. When he started acting out again I noticed that the diffuser bottle was empty! Definitely reordering this one. Helped with one of our cats' aggression and spraying.
EN
Elaine N.
The customer service and product is awesome
The customer service is awesome! I thought my diffuser wasn't working and so I emailed them AND they emailed right back! Turns out the light is not very bright and I didn't see it in the light of day. Super nice folks!
The best part is that the product really makes a difference. I have a new rescue dog. He needed to calm down and be with us and the diffuser helped him a lot! I'll be ordering again.
Thanks for a great product!
DG
Damian G.
TherapetMD has great customer service
TherapetMD has great customer service. They answered my questions promptly and thoroughly. I really appreciate it. Thank you!
JV
Jim V.
I’m a return customer to TherapetMD and…
I’m a return customer to TherapetMD and I love their products! Great products are essential but the true test of a good company is how they treat their customers when there’s a problem is important. I had a problem with my latest order and TherapetMD customer service was excellent in handling the issue and I couldn’t be happier!
MI
Michelle
This stuff really works
This stuff really works! Within days we noticed big improvements in our cats.