Kelley
Please do not order from Pet's table
Please do not order from Pet's table. My dog would not eat the food. I cancelled my subscription, but they still said they couldn't stop the shipment of the box, and they would charge my credit card. They transferred me to a resolution team member, but I couldn't hear her because of the background noise from the other employees. So, I am stuck with expensive food that my dog will not eat. I was previously ordering from The Farmer's Dog. It was expensive but I would say order from them before Pet's Table. Their customer service is top-notch compared to Pet's table.
Response from The Pets TableDec 31, 2025
Hi Kelley, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your dog not eating the food, your subscription not being able to be canceled in time, and difficulty communicating with our resolution team due to background noise. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team