The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
thepetstable.com
Website
thepetstable.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Love the ease of shipping and how my dog loves the food. Allergies were a breeze to include. Upping the calories needed per day was a bit difficult to find initially but I upped them after the first two weeks when Sunny dropped some weight. Overall I am going to be sticking with the Pets Table for a long while
Response from The Pets TableMar 4, 2026
Hi Cydney,
Thank you so much for your 5-star rating! We’re happy to hear your pet enjoyed the food. Your feedback truly motivates our team to keep providing delicious and simple meals.
Warm regards,
The Pet's Table Team
PA
Pamela
Don’t get involved with these people. After receiving my beginners order…
After receiving my beginners order from Pet’s Table, I tried every way possible to get my dog to eat this product. He would not. I missed my cutoff date by one day and they charged me $181.03 for my next shipment. I had sent them an email stating I did not want any more of this food, which they ignored. They said that according to the contract that I “signed”, I still owe the money. Don’t get involved with there people. Go on google and ask if they are a scam.
Response from The Pets TableFeb 28, 2026
Hi Pamela,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your dog not eating the product, the missed cutoff, and being charged despite your cancellation request. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
LO
Lombardi
Dangerous for puppies
Update 02/28/2025
My reply to their email with detailed information and time-line
Hello Jhonaddine,
Thank you for reaching out.
I had two main issues with my trial box experience.
The first time I contacted your company was because the trial box arrived missing the scoop. My puppy was only eight weeks old at the time, and without a scoop, I had no way of knowing how much to feed her. After approximately 45 minutes on the phone, the representative told me I could use any cup or scoop.
During that call, he also insinuated that my trial box was “free,” which was confusing because I was charged $51. From my perspective, $51 is not free. That added further confusion to the situation.
He also informed me that a plastic container was missing, which I later discovered was incorrect, as that container is only included with raw meat plans.
Moving forward, my miniature schnauzer became ill. Small breeds, especially miniature schnauzers, are prone to pancreatitis and do not tolerate high-fat diets well. The beef formula is 25% fat and the salmon is 22%. Your intake form allows customers to select flavors, but it does not appear to properly account for breed-specific needs. When entering a small breed puppy, the system should not be recommending higher-fat formulas. A lower-fat option such as lamb at 16% would have been more appropriate.
Following my veterinarian’s recommendation, I switched to lamb only. Before my trial ended, I placed a full-size order of lamb exclusively and called again to confirm the fat percentage was 16%. I clearly explained that my puppy had become ill from the higher-fat formulas.
At nine weeks old, she began losing weight while on the lamb formula. I had to return to the veterinarian for the third time. I was advised that while this food may be suitable for adult dogs, it is not formulated appropriately for growing puppies. It does not provide sufficient calcium and certain nutrients necessary for proper bone, muscle, and tendon development during a critical growth stage.
This was a serious concern.
Additionally, when I canceled my subscription online, I later called to confirm the cancellation. I was told someone from the food safety department would contact me. No one did. At that point, my subscription was already canceled and I was no longer a customer, so the purpose of a follow-up contact was unclear.
For documentation purposes, I am attaching confirmation of my cancellation date. After reading other reviews mentioning recurring charges after cancellation, I want to ensure there are no further charges applied to my account.
My concerns were and remain about my puppy’s health and the appropriateness of the product recommendations for small breed puppies.
Regards,
Luna
⸻ Original Review
When I registered my 8 week old Miniature Schnauzer, the company specifically asked for her breed. Miniature Schnauzers are known to be predisposed to pancreatitis, which I personally did not know at the time, but the company should absolutely be aware of, as they are the ones formulating and recommending the food.
Despite that, the trial box I received included three different formulas ranging between 22% to 25% fat. For this breed, the recommended maximum fat percentage is around 16%. Shortly after starting the food, my puppy developed diarrhea and became very sick. I had to take her to the vet.
I decided to give the company a second chance and switched to their lamb formula, which is listed at 16% fat. I even moved my subscription forward to continue with them. Unfortunately, instead of gaining weight as a growing 8 to 9 week old puppy should, she began losing weight. At this age, weight loss is dangerous and can seriously impact development.
The trial box was refunded under their satisfaction guarantee, but I was left with a full month subscription that I cannot use. That was a complete waste of money. I now have an entire monthly supply of food that is not appropriate for my puppy, on top of vet bills caused by the initial formulas.
This experience was a waste of money, a waste of time, and most importantly, it put my puppy’s health at risk during a critical growth stage.
I cannot recommend this food for puppies, especially for breeds that are prone to pancreatitis. Please be cautious before subscribing.
Response from The Pets TableFeb 26, 2026
Hi Lombardi,
Thank you for your review! Feedback like yours helps us improve and better serve our customers. We understand your concerns regarding the food you received, the challenges with your puppy’s diet, and the unused subscription products.
We’ve shared your feedback with our teams to help guide improvements in our processes and offerings. In the meantime, someone from our team will be reaching out via email to gather additional information so we can better understand your experience.
Thank you for being a valued part of The Pets Table!
Warm regards,
The Pets Table Team
AC
Angela C.
I have a 15 year old pit/ lab mix
I have a 15 year old pit/ lab mix. He has been starting to refuse to eat but is back to being excited at mealtimes again.
Response from The Pets TableFeb 25, 2026
Hi Angela,
Thank you so much for your 5-star rating! We’re happy to hear you enjoyed the great food and found the prep easy. Your feedback truly motivates our team to keep providing delicious and simple meals.
Warm regards,
The Pet's Table Team
SB
Sandy B.
The fresh food and air dried food are great!
The fresh food and the air dried food make my 7 yo std poodle lick her bowl clean!! She can get bored or finicky at times but she hasn’t done that with your food.
Response from The Pets TableFeb 25, 2026
Hi Sandy,
Thank you so much for your 5-star rating! We’re happy to hear you enjoyed the great food and found the prep easy. Your feedback truly motivates our team to keep providing delicious and simple meals.
Warm regards,
The Pet's Table Team
MS
Ms. S.
Fussy eater loves Pets Table
Great product, a bit hard to get all food out of the packet but I'm learning.
My pup loves her food now, before would turn her nose up to so many dog food products.
Response from The Pets TableFeb 25, 2026
Hi Ms. Smith,
We are grateful that you took the time out to leave us a review.
Warm regards,
The Pet's Table Team
TR
Terry R.
My dogs love the food
My dogs love the food
Response from The Pets TableFeb 25, 2026
Hi Terry,
Thank you so much for your 5-star rating! We’re happy to hear you enjoyed the great food and found the prep easy. Your feedback truly motivates our team to keep providing delicious and simple meals.
Warm regards,
The Pet's Table Team
TJ
TJ
Was charged for food after cancellation
My dogs love this food. I Particularly the air dried, and I felt good about the quality I was feeding them. The frozen was hit or miss but overall I was satisfied. BUT
The cost is very high for the food. Feeding 3 dogs with this product was too expensive so I cancelled 2 dogs and switched the third to air dried only.
I cancelled (2) and changed (3rd)way in advance of the next scheduled shipment. When the order arrived it was for all 3 dogs. They had switched the one dog to air dried but had reactivated(or not cancelled?) the other two and sent theirs and I was charged. I reached out to customer service and they said that I could not have a refund even if I shipped the food back unopened. No questions or room for exploring what went wrong. Red flag.
They said they cancelled my two dogs (again) but when I looked,only one had been cancelled. I let them know this. Finally both were cancelled.
This seems very deceptive. I really like the food, particularly the air dried but Im likely going to cancel the 3rd dogs subscription because I am concerned this is a practice. I am now aware that I am not alone in this experience.
Im so dissapointed because I was looking forward to feeding the air dried. It seemed very good quality and exactly what I was looking for in a food for my dogs.
This ordering/cancellation process and customer service really soured my experience.
I am happy to pay for quality food but not for what appears to be marketing schemes and dishonest practice.
That overrides any quality claims and undermines trust.
Its too bad.
Response from The Pets TableFeb 26, 2026
Hi TJ,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order and subscription issues, billing confusion, and trust concerns. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team