Karen F.
Needs Improvement
My trainer started our pup on Sundays as a topper. With 2 dogs, we couldn't afford that so, I did some comparative research and found The Pets Table was about the same formulation and a bit cheaper. Your website blows...very difficult to order specifically what I needed. So to make best of it I order the freeze- dried meals through Chewy. You cannot beat Chewys customer service. I've had autoships with them for years. So, your food seems to be a good product for our dogs but, their poops are massive! Cause for concern...maybe. After reading so many of your reviews, I am very happy I chose to use Chewy. In the long run, I believe it is more reliable, much better customer service and probably cheaper through their autoship program. I think you have a good product but your website and customer service leave a great deal to be desired. Your "canned" responses to these reviews are also lacking.
Response from The Pets TableJul 27, 2026
Hi Karen, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Pets Table community! Warm regards, The Pets Table Team