The Pets TableReviews of thepetstable.com

I have no complaints about the food itself, and it’s a shame because my dog really seems to love it. But the company itself is a joke, which surprised me since it’s part of the Hello Fresh company that I’ve had positive experiences with before. When I first ordered the trial box everything was great but then they charged me for the first real order, which contained 3 weeks worth of food, and then charged me again one week later and literally no one could answer why. The automated emails I received back made no sense and they come from a “no reply” email so I’d then have to talk to someone new each time. The final straw though was this last order, we waited all day and when the shipment arrived it was only the bag of air dried food, not the fresh food, even though it was clearly on the shipping invoice. I called and they couldn’t just send the fresh food until the following week when they’d send the whole order again after crediting my account . For someone who works full time it’s stressful to then have to run out and grab food to feed my dog to supplement from the food I didn’t receive from them. I don’t plan on using them again.

Bonnie (12) absolutely loves the pork and the beef stew! She is so excited at mealtime(if not impatient)! I’m so glad I finally switched. I used to make her food myself because she had a poultry allergy, but the Pet’s Table worked with me to find compatible recipes for her. I couldn’t be happier!

My dog loves the food! She waits by her bowl for it. The quality is top notch and I love that it’s not kibble! My only complaint is the packaging and feeding guide. It is very messy to get the food out and for large dogs fed more than once it can be a little confusing. I would like to see the food packaged in small containers with air tight lids

Our dog, Star, loves her new food. She is more energetic and her coat is thick and shiny. We really appreciate the communication about her feeding schedule as well as reminders about her orders.

So far my experience has been great! We’ve been using Pet’s Table about 3 weeks and the process has been super easy. Even better, my dog LOVES the food! He is licking his bowl clean :)

Finally! Rosie loves The Pet’s Table Chicken & Sweet Potato dried food. So much so that she is actually eating out of her bowl without me feeding it to her😊. At feeding time she Jumps and hops to her bowl. Happy happy happy 3 year old doggie. 🐶

I placed my first order with The Pets Table and originally ordered chicken and beef. Only the chicken came and it was quite a bit for one dog, but I gave it a shot and my dog did not like it at all. I had to actually mix it with cat food for her to eat it. My second order came almost immediately so I had to suck that up, but I was very surprised how quickly it came within two weeks of my first order and I’ve gotten so much food the first time that I froze the second order entirely and I canceled my subscription altogether. I got a pop-up advertisement inviting me back for 40% off and because I really want my dog to have a better quality dog food. I placed another order with the 40% off. Because my dog did not like the chicken recipe, I changed it to pork. I also contacted them to change my payment method. I really wanted this food to work out for my dog because I wanted her to have a higher quality food so I was willing to try another flavor for her. When my order came, it was the chicken again, but not the same one I had received before. This was chicken and kale in small boxes. I reached out to them right away, and I was very disappointed in their response. They offered nothing. They said that I logged on too late, but that’s not true because I responded to their ad for a reduced rate to try them again, and I changed it immediately. They did not want to even hear about my issue at all. They were basically like too bad you logged on too late, and that was not what happened. They’re claiming that just by logging in that their system will automatically send you and reinstate your last order. This doesn’t even make sense because why would I have canceled if I liked my last order? They solicited me for this special. I feel very duped. I feel very tricked and I was also overcharged. I was supposed to get a 40% discount and they only gave me a 10% discount. So now I have all of this Pet’s table food that was very expensive and my dog doesn’t even like it. I asked them to please consider their stance on this because they solicited me for this special, I told them that I would be reporting this to my credit card company and that I felt that they should try to make it right so that I don’t do that; and nothing really mattered tomthem. She said she was all done speaking to me. I was very polite and very professional, and they just were not willing to make up for their errors at all. ** Their response Below is very disingenuous. When they did connect with me, they still did not honor anything. They still insisted that I logged in too make changes, which doesn’t make sense because I did not have a subscription. They put a $40 credit in my account like I would actually ever use them again. I offered to donate it to a shelter and give them the receipt so that they could deduct that from the taxes, and I offered to ship the product back to them. They were not going to honor anything. Also, I tried feeding a small amount of it to a feral cat, and even the cat walked away without tasting it. If anybody would like to see a video of this, I’m happy to send it to you.

Easy ordering, my dog's enjoyment of the healthy food, and the convenience of the delivery have make my purchase of the Pet's Table an thoroughly enjoyable experience!