The Pets TableReviews of thepetstable.com

I had high hopes for The Pets Table. While my dog enjoyed the food, the website and customer service are both horrible. I ran out of dry food WEEKS before another shipment was due. Customer service said there was absolutely no way to send additional bags before the next shipment. I questioned them, what if food is spilled or spoiled or other issues arise and they said you are just out of luck. That is TOTALLY unacceptable when it comes to feeding your beloved pet. I then informed them there was NO WAY to change the pet's weight/activity on the profile to increase food amount and they said I would need to retake the entire quiz... which I then did in the appropriate time frame for changes to order to be made. You CANNOT see how many bags it calculated or how many of each item to expect in delivery. (You also CANNOT see the feeding instructions on the website. If you don't have the paper instructions sent in box, you must call customer service.) On TOP OF THAT... I received an email CONFIRMING my order was being prepared and the delivery date. When NO BOX was received (and I had ran out of ALL food and already had to switch my dog to something else while waiting)... I called customer service who told me I would NOT be receiving a box regardless of the email confirmation, because once I retook the quiz (which they had TOLD ME TO DO) it automatically changed my next delivery date to 6 weeks away!! I asked if I could get a box FedEx-ed overnight since I had no food and they said that is NOT POSSIBLE. I was offered NO solution and NO supervisor was available to speak to in attempt to retain my business. I have cancelled my subscription and do not recommend The Pets Table unless you want potential headaches. EDITED after The Pets Table Response: They acknowledged the issues I mentioned and stated they will issue a refund for a delivery box- which is appreciated. I may possibly revisit the service IF the website is updated to avoid such issues in the future. For now, I will still be trying a different company that has a more user friendly and logical format. (In all fairness...my dog did really enjoy the food.)

My dog, Cheddar, leaps at this food. He loves it. We use his meals for training, as he is still a puppy, and he is so motivated and well behaved when we work with this food. It's better than treats for him. We love it!

My dogs are extremely picky eaters. It seems as if i would have to change foods every other week but they love Pet Table.

The Pets Table has turned my almost 14 yo mini schnauzer into a puppy again. She begins staring at me before dinner every day begging for her new food and then gobbles it up so fast. I chose the 1/2 kibble and 1/2 wet. The only thing I’d change is, I wish the wet food was packaged easier. A suggestion would be to put perforations so you can tear a 1/2 cup easier. I usually dump the entire bag into a big bowl and portion it out into individual containers for daily ease.

Bairn loves the complete menu, especially Beef. She is very happy, with the Freeze Dry Menu. I am very happy, with what makes up her food. I have always fed Bairn fruit and vegetables, you provide a complete diet, and it does promote for a more healthy dog. I also like personalized portions. I'm going to show your venues, to our vet. I do have a recommendation, change packaging, at least seal into quarters. One of my meals, apparently, did not freeze flat, one end had more food than the others. Stalin would give an area to cut and proportions more even. However, I do intend to keep the food coming, it truly is outstanding!

I was feeding Bella a different fresh food that was more expensive and she has gotten tired of it. She loves Pets Table and it’s much more affordable.

We've been feeding our Boxer, Precious, this for about 3 weeks now. I see two differences. Before, when we put down her food, she just laid there. Now, as soon as I pick up her bowl, she is right at my feet, and rushes to her bowl as soon as I put it down. Second, she looks a little leaner already and her coat is softer. The only issue I have is the packaging can get messy when trying to push the food from the envelope and seems to leave a good amount of food in the package. Otherwise, it's GREAT!

This is actually the perfect dog food. Not raw which is excellent because my therapy dog isn’t allowed to eat raw diet. It’s shelf stable, doesn’t clog my freezer or refrigerator. My dog loves it and I feel great about it!