The Pets TableThe Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joan
Omg, My dog Charley loves Pet Table so much. When I would serve her old brand of food, she would look and walk away until she got hungry. When she sees me get Pets Table out of the fridge, she dances impatiently and dives in. It looks so good, I've considered sharing, but I didn't.
Lynn B.
An important footnote to my experience. The Pets Table has reached out to me and issued a refund to cover my loss. My faith in their customer service is restored. I thank them for that. My 95 year old mother tried this for her very picky pup. He would not eat it after the first 2 days, in spite of repeated tries. Okay, thats him. When she called to cancel she was told it was beyond the "cut off date" and it would be shipped anyway. Our understanding was we would be billed for another 2 weeks. The credit card was billed $158.83 for 8 weeks of food she could not use. The pet's table refused to make any allowance for this. I would never do business with them.
Response from The Pets TableApr 23, 2024
Hi Lynn Bury! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the unexpected order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. Thank you for being the best part of The Pets Table!
Ann M.
I contacted an agent on line because there one number was not in service. I asked them to cancel my order . The agent said he spoke to his superior and they could not cancel since is was already sent out. I said please send me a return label when I get so I can return it, said that they could not do that. I never received any message about it being shipped out to my emails. I just notice this morning that it had a pending charge on my credit card. I now have contacted the credit card company for a dispute, I also asked to have my account be cancelled and the agent said he asked his supervisor and are not sure if they are doing that. Is this a way to run a company? I will not do business with them again.
Sue D.
Love that you use FED X . I love having everything for recipes. Cuts down on time
VICTORIA G.
George loves the food and cleans his plate every time.
Cathy M.
The dogs are eating it up and begging for more
Nikki S.
The ordering process is easy and user friendly. The shipment arrived in good time and both our pups love the food! I appreciate the breakdown of options, pricing, and deliveries, it’s all transparent and easy to follow.
GERALD K.
satifactory customer service but the recipe is loved by Lulu.
