The Pets TableThe Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jamie C.
My dog loves her new food! She can’t wait for dinner time. I have never seen this dog so excited to eat!
Response from The Pets TableAug 23, 2024
Hi Jamie Ciesielski! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Kate
My 4 lbs Yorkie is a very picky eater. I finally found a dog food that she will eat. Not only does she love this food, but also the treats.
Response from The Pets TableAug 23, 2024
Hi Kate! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Vampiress
Customer here for over a year. DO NOT use this company, if you EVER have a problem, they DO NOT have any concern or customer service values. They have NO contact email. Only chat or phone and only within certain hours. They DO NOT send "upcoming shipment" emails. I had an email from paypal that 236.00 had come out for an autopay. But I had nothing from The Pet's Table. This was on a Sunday night after their hours of contact. I tried to message that night on facebook (they still have NOT read that, days later) and then I called them as soon as I could Monday morning and explained that needed my order cancelled as my dog was on a veterinary rx diet and did not need it, and that I had no use for the food. I asked them to please help me either cancel it or could I return it if it ships and not even open it.... they said they do not offer returns or refunds. They told me that they could NOT stop the order. Explain to me, how today (tuesday) I got a shipping email, so that it will be delivered on Thursday and yet hours after they took my payment and it had not even been packaged, and was not even processing....that they could not stop it? I can tell you why. Because they are lazy and they run a poor service to their customers. They literally have ZERO customer service. As long as you have NO problems ever, you will never have an issue with them. But if you do...you are completely screwed. I have reported them to paypal as The Pet's Table DID NOT contact me that the payment was being taken or I would have stopped it. They are offering no resolve. They basically were like we can't do anything to help you, as a customer. For that reason, I cancelled my account and I will warn everyone, to be careful and go somewhere else that offers customer service. Completely disgusted with The Pet's Table.
Response from The Pets TableAug 21, 2024
Hi Vampiress! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the service, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of Pets Table!
Gail G.
You sent me 2 big bags and one was already open. What can you do? Gail
Response from The Pets TableAug 19, 2024
Hi Gail! We are so sorry to learn about your experience with the opened bags in your box! Please know, this is not the experience we want for you and we are here to work with our quality department! We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be reaching out via email to discuss your experience.
Howard
The gently dried food is a good alternative instead of buying a case of canned food a week that is messy and the same price.
Response from The Pets TableAug 20, 2024
Hi Howard! We are grateful that you took the time out to leave us a review.
Deb A.
Charlie has had stomach issues and we are very limited on what he can and can’t eat and so far Pets table has been great for him.
Response from The Pets TableAug 20, 2024
Hi Deb! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
kenneth S.
Jax, has always been a picky eater and he just loves all these recipes
Response from The Pets TableAug 16, 2024
Hi Kenneth Smith! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Sheryl
My dogs absolutely love The Pet’s Table foods! We had two very picky eaters refusing kibble after kibble. The adore everything we’ve offered from the air dried to the fresh! Thank you!
Response from The Pets TableAug 16, 2024
Hi Sheryl! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
